MGOBLOG 3.0 sticky for bugs

Submitted by Seth on August 23rd, 2018 at 10:15 PM

We are using this thread to collect all the (fixable) feedback for the new site in one spot, and if you're seeing it on the main page it means I've updated the OP content.

If you've noticed any bugs in the site post them here and if you have constructive criticism we very much appreciate it. The developers are also going to be in this thread. Even if we can't always respond, you're being heard.

UPDATE 8/23/2018:

We met at HUEL HQ today and worked through a lot of things.

THINGS THAT GOT FIXED

1. You are now able to edit your account info (and your avatar) by clicking on your account name while logged in. Eventually your history and more (see below) will be tabbed from a single user page but this was the quick fix for now.

2. The points issue is still the top priority that they're working on. We're one step further and testing a possible fix in a test environment right now.

3. Next week or so we'll have the ability to vote on Diaries and Board posts (the OPs) themselves. Could have launched today but we wanted to move it from where they were appearing but it works on the dev environment.

THINGS WE ARE FIXING

Please note that while this is a priority tree it's not necessarily the order things will get fixed. We have multiple developers who have their different skills and as each comes free from a project they grab the next highest one they can handle.

1. Points problems

The issue seems to be in the module we wrote for counting points:

Voting module.PNG

Now that they've narrowed it down we have high hopes of getting to the root of the situation.

Lastly IF YOUR POINTS WERE RESET TO ZERO please post in here and let us know 1) A little bit about your points history, 2) When you lost them (was it during the transition), and anything else that can help us track down whatever behavior is creating this. We can't fix this because we don't know why or to what class it's happening to.

(new) 2. User permission issues.

So right now at 100 points you should be able to vote and post new threads, and at 500 points you should be able to post diaries and edit wikis.

THIS IS NOT WORKING because of an issue with the core module. We are trying a fix that might make everything work right away.

It's a permissions issue. What's supposed to happen is once you hit a points threshold you are automatically bumped up to the next user level. It's not doing the bumping because of the "Actions" module, which comes with Drupal. Now that we've identified where the problem is we're working on a patch.

2. Embedding youtubes and tweets automatically by posting a link

So because of site security we have to use Oembeds. There is a module for Drupal 8 for this but it's a paid service, which with our volume is cost-prohibitive (like they want tens of thousands of dollars per month so screw those guys).

So we're going to develop something. We would prefer to have a system that automatically turns a link you post into an image or youtube or twitter embed. That's a better long-term solution and putting something in place in the meantime would cost us time and resources we'd rather put toward more permanent changes. It's a high priority so we just ask for patience now to be paid off with a better final product than the old site had.

For now you can still post these with regular html tags and most sites will give you the source code if you can't remember how to write <img> tags in html language. We had the option to change the post-a-picture box in the comment editor with the ability to post a link instead of upload an image to our site, but we didn't want to lose that ability to post to our site since it's a feature we really wanted for the new site.

3. Side rail becoming unglued. 

I've seen it and several users have as well but we haven't had a developer get into it yet because it doesn't happen too often.

4. "Continue Reading" links on front page will jump to the break tag, not the top of the article.

Another thing on the list for a dev to get to.

5. Comments bubble should link to comments

Right now it goes to the top of the article in article view.

6. Voting shows totals not aggregate

We have to rewrite the module ourselves.

7. (new) Latest post timestamp behavior

Haven't looked into it yet but it's a known issue that the latest post says there's something from a few minutes ago and there isn't. It may be bots causing this behavior.

8. (new) Clicking on a comment in a readers' post history should take you to that post.

Moderators need this.

9. (new) Some content is breaking containers

Design issue. When designer gets back from maternity leave we'll get an estimate.

10. (new) We are developing a "User Page" that will be tabbed thusly:

  • Change your user info (name, email, avatar, password)
  • See your recent post history
  • See replies to your posts
  • Your points history

Most excited about the second-to-last one, which is one of many new properties we plan to add that the old site missed.

Things Over the Horizon

1. Showing New comments in a thread as "New"

We got an estimate of big money to rent a specialist in order to build out this module. This is the next big project after we get the points figured out. Personally I wanted to address it sooner but more people complained about points so that got moved ahead. Be mad at the people who complained about points because it's all their fault.

2. Changing Scroll Behavior

We had a specialist look at this and what's happening is a problem with the order things are loaded. When you post a new comment the page DOES take you to your just-posted comment, but then it loads other comments and that pushes your screen down. If you use the up or down arrows it should take you right back to your comment. This is a problem buried deep and got another big expensive estimate to fix. So we have to wait.

(updated) 3. Apps

The process has begun. We might have a couple of light ones first then more developed ones later. FYI the problem with the old apps is they were not built to play nice with the site. If they worked great on your phone that was because they were downloading the whole site before you went to read it, and that was placing a huge drain on our resources and causing the site crashes. We will have apps and I hope to have a timeline in a few weeks. The latest is there's a drupal module we're going to try. Maybe it'll work the first time with no kinks.

(updated) 4. Saving User Preferences

We want comment settings to stick permanently for each user. Right now it resets when you post a comment. This is a BIG fix so it comes after we get other things done.

 

Also they're working on a bunch of functions we need internally, like the process for creating breaks, windows live writer issues, and lightbox for UFRs.

Comments

taistreetsmyhero

July 17th, 2018 at 4:14 PM ^

Thanks for updating, Seth. Nice to know people aren't screaming into the void.

If everything on that priority list gets fixed before the season starts, and the hamsters can handle the inevitable increase in traffic during the football season, then I would consider this a very successful site upgrade.

Shop Smart Sho…

July 17th, 2018 at 4:28 PM ^

It's not a thing that needs fixed, but an explanation would be pretty awesome after all this time.

Why are there different colored borders at random points throughout comment threads?

Gr1mlock

July 17th, 2018 at 5:41 PM ^

I feel like i'm the millionth person to point this out, but my MGoPoints were working briefly the other day and then immediately stopped adding again. 

DowntownLJB

July 17th, 2018 at 7:11 PM ^

I'm still sitting on the same 1901 points total (i've grown a little attached to it, actually*)

 

 

 

 

 

 

 

*which probably means this post will flip me to 1902...

 

 

S.D. Jones

July 17th, 2018 at 8:50 PM ^

Posted most of the following in another thread, but since I crave the immortality that a sticky provides...

I understand that Drupal had the life expectancy of a grandpa on Logan's Run, but the new site is both charmless and wonky, a pretty poor combo. Launching the update in the slow summer months makes sense, but only if you use that time to actually go bug hunting.The fact that we're one month in and I still can't vote makes me feel like an unwanted outsider. More frequent updates would help mitigate the general grumbling/ennui. The CFB Risk guys managed to put out a daily briefing for two months straight, so it ain't that hard to let folks know what's going down. Also, the fact that avatars are compressed while join dates and (unupdated) point totals are given acres of land is not a plus.

BornInA2

July 18th, 2018 at 12:22 AM ^

"And we got the user points working. If you're having trouble let me know because I tested it on every level of account and it works."

No, sorry, strike three: I've been at 5082 for several weeks and still am (at least pending this post).

"They've been short-staffed since we aren't paying to have all hands on deck right now"

Nice of you to pay them to fix things that shouldn't have been broken in the first place.

Oregon Wolverine

July 18th, 2018 at 12:23 AM ^

I get the “hopping” comment box problem too on my iPhone.  Makes it so difficult to comment, I usually delete my comment before posting because I cannot proof what I cannot see and get sick of scrolling constantly to counteract the last “hop.”

Otherwise, thanks for a new site that does not crash constantly.  I’m appreciative and bummed at all of the negativity.  

Keep up the good work.  Launching a new site is a lot of work.  I’ve done it too many times myself.

FrankMurphy

July 18th, 2018 at 2:54 AM ^

Just curious: is there a reason why you guys didn't migrate to Wordpress for the redesign? It would seem that Wordpress would provide a lot more versatility, given its enormous user base and developer community.

pz

July 18th, 2018 at 7:54 AM ^

Any chance of being able to page through mgoboard topics from the home page like you were supposed to be able to do from the old site? When it worked, it was fantastic.

Will also drastically cut down on duplicate posts, especially when the season comes around and new threads are being created with frequency.

UMxWolverines

July 18th, 2018 at 8:24 AM ^

Something else I just noticed, maybe I'm wrong, but I don't think so...it seems like there's way too many posts per page on any thread. I feel like I'm scrolling forever. Can anyone else back me up on that?

Coach Carr Camp

July 18th, 2018 at 9:35 AM ^

Way to much focus on fixing the point. While I think its an important self moderating feature to discern content from noise, the biggest issue is the ACRES of white space. Why is there so much blank space dedicated to "Joined" and "MGoPoints"? This makes reading hard because scrolling forever, but also has made following comments very difficult. I honestly can not tell most of the time who is replying to who because they are so far apart. Fix that and the unnecessarily large and awkward header now and it will go a long way to bringing people back.  

mgobaran

July 18th, 2018 at 11:20 AM ^

Please make accessing your own profile and past comment history more accessible. Right now I have to find an old comment I posted just to find it. From your own profile you can easily jump back into conversations you were having in those comments section. 

Broken Brilliance

July 18th, 2018 at 1:54 PM ^

Thanks for making board thread drafting accessible. However I just posted my fight song thread and it double posted even though I only hit save once.

It made me look like a frickin idiot, gosh!

DelhiWolverine

July 20th, 2018 at 8:35 PM ^

Seth, I’m still having trouble with my points.

I’m now showing I have 1000 points but it still gives me a message that I need 100 pts to start a thread (which I still can’t) and I still can’t vote. Help!