David Brandon: "I Suggest You Find A New Team" Comment Count

Brian

Ace Anbender contributed to this report.

A few weeks ago, one of our users posted a fuzzy picture of an email purporting to be from one David Brandon:

10615422_294725647389729_3736298342185053254_n[1]

We were already trying to confirm or dis-confirm the authenticity of this when Keith Olbermann's show presented it as a fact we're reporting. At that point we had to either confirm it or repudiate it. We've done our best to do so.

We are now reporting this is authentic.

This kind of thing is of course forgeable, but I let it stand because it felt like something Brandon would do. I know this because over the past few years about two dozen people have forwarded me conversations with Brandon ranging from polite enough to the above. 

While the message board thread had a number of details off due to the hand-me-down nature of the information, Ace tracked down the original source of the emails, confirmed his identity over the phone and on Facebook, and got the original. I believe this to be real.

fine-without-you-1

I asked the hivemind for help with confirming that the email was genuine. What followed was a primer on spoofing that led to one inescapable conclusion: nothing is 100% guaranteed. However, you can look at email headers and GMail histories and rule out all but extremely sophisticated forgeries.

This is where a second emailer comes in. Around the same time Brandon is alleged to have fired off the email above, he shot off another after receiving a short rant about how Al Borges was bad and should feel bad:

have-a-happy-life-2

This woman's husband forwarded a much longer exchange with Brandon he had afterward. This ended with the assertion that "you may need more luck than our football team" to deal with his wife.

It also provided a larger body of information to evaluate. I ran it by a couple people intimately familiar with not just email in general but GMail specifically. The results:

The short of it is that the headers check out but there's no way to be 100% sure unless you know for sure the assumptions below are true. The smoking gun is indeed the back and forth GMail thread, that's just not possible unless fabricated by the recipient which we don't think it is (details on why below).

Assumptions

  • Dave Brandon uses a GMail/Google Apps web client (versus say, a desktop client)
  • [email protected] was not hacked and being accessed by an unauthorized third party
  • Neither a 3rd party or the recipients know the specific Google Apps servers for umich.edu's domain
  • The document with the thread between Dave Brandon and the sender was not fabricated

Details

  • The sender's headers appear consistent and indicate authenticity—however, a single email header is insufficient to prove authenticity
  • GMail automatically detects spoofed Gmails and Google Apps addresses—user(s) would have received a warning
  • Replies to spoofed email addresses will go to the real email address—the sender's emails were getting to [email protected] and being responded to.
  • GMail uses signatures in headers to group threads together. Spoofed emails with the same subject aren't put into threads—the back and forth thread is the strongest proof that the emails are authentic. 
  • The back-and-forth thread does not appear to be a forgery—the spacing, elements, and little details (such as "mgoblog.com" being in purple because it's a previously visited address for the user) all seem to check out. 

The longer thread looks authentic beyond reasonable doubt.

    Since the original email is discussed repeatedly in the longer thread, that seems certainly true.
    A second opinion from a professional in the field links the two emails together:

    We have two separate emails that claim to be sent from DB with the same mail server in the header and the same SMTP address. I'm wholly convinced that neither are forged if these are indeed from 2 different people that couldn't have colluded.

    The independent reports I've gotten over the last two years rules out a hack. Dave Brandon has on many, many occasions sent out emails of this nature in his tenure. People have forwarded me nice notes and not-nice notes; it is beyond a reasonable doubt these are authentic.
    Here are more interactions between fans and Dave Brandon provided to me.

"Quit Drinking And Go To Bed"

Another exchange around the time of Brandon's blog in support of Brady Hoke, featuring "quit drinking," class assertions, more ticket threatening.

Dave,

We are sick of all the talk, excuses, and most importantly the losses. You throwing Coach Rodriguez under the bus like you have this week was an embarrassment to the University and more importantly a big cheap shot on all of the players from his classes. Would you classify the game today as "big-boy football?" Would you consider Urban Meyer's offense "big-boy football?" Was that poor excuse of a defense today playing "big-boy football?" Not only was this season an embarrassment to this University, but your conduct over this past week puts a further black eye on this season and has no place at Michigan.  Michigan is now truly a middle of the road Big Ten team and we have you (not Rich Rodriguez) to thank for that.

BRANDON: Quit drinking and go to bed.

Thanks for the classy response. You may have just lost another season ticket holder.

BRANDON: Getting advice from you on what constitutes a classy email is really a joke.

Good luck!

Dave

Dave,

With all due respect, please explain to me what was wrong with my original email? Did I say anything that offended you or that wasn't true?  All I did was reference points that you used in your media tour last week.  When you go out into the public like you did, do you not expect some backlash? To accuse me of drinking is laughable coming from someone in your position. As I have been reading from various writers, I hope you have extreme concern that the 100,000 attendance streak is in real jeopardy. We just want to win and us fans don't necessarily appreciate seeing you on tv and in the newspapers every other day.

BRANDON: I don't believe you know what "due respect" is....

You sent a snarky, negative article at 11:58 PM the night of a very disappointing loss....telling me what "we" are sick of!  I didn't know you had been elected to represent anyone. I don't know who you are....and I really don't care about your views based on "what you read."  And, I don't accept you as a representative of anyone other than yourself.

For you to point out that "we just want to win" is really profound.  Do you think our kids and coaches don't want to win?  Do you think I don't want to win?  Really????

I don't know what you do for a living...but if you want to be an athletic director....go for it.  If you want to be a coach...go for it. 

As it relates to seeing me on TV or in newspapers....I have no idea what you are talking about.  I don't know or care about that stuff....apparently, you do.  You really should get a different hobby!

I will let the ticket office know of your decision to give up your seats.  I am sure we can use your email address to locate your file.  I am sure you will be much happier....because clearly your anger and frustration over our disappointing season has gotten the best of you.

It's too bad...if you got to know our kids and coaches, you would likely enjoy supporting them even when times are tough.  They are quality people who care a lot about Michigan.  Their efforts, sacrifices and commitment goes beyond putting go blue in their email address and pretending to be a loyal fan - they stay positive and continue to fight even when people like you attack them and the outcome of their efforts.

I wish you well....and I hope you find a team to support that wins every game and every season is a complete success.   

Dave

"I Am Sorry You Are 'Upset'"

This was posted as a diary in September by the emailer himself over a year after he'd emailed me and asked me to keep the exchange private. This is the key section and is verbatim from the email he provided me in 2013:

[My first name],
I received your message and I am sorry you are "upset" over a noodle.
Clearly, this is a very troubling matter for you.
Perhaps the lesson here is for you to be careful not to believe everything you read. There was an event at the Stadium Friday and this promotional piece was included.  It was removed at the conclusion of the event.
I suggest you relax and enjoy the football game today!
Go Blue!!
Dave

His response:

Dear Mr. Brandon,

Thank you for your timely response. I am not upset about a noodle, however, but about the possibility of advertising in Michigan Stadium on game days now and in the future.

I suggest that you drop the condescending tone.

Go Blue!

Brandon:

Thanks for your very helpful input!!

Much appreciated!!

Dave

"Thank you so very much… incredible insight"

In response to a guy advocating against Les Miles for breaking oversigning rules, eating grass, and clapping annoyingly, ending with

Mr. Brandon likes to refer to Michigan football as a "brand." Though I would strongly suggest he stop using this term immediately (academia is not Corporate America, nor is UM football a pizza that tastes like cardboard), I'd also implore him to compare Les Miles' behavior with the "brand" he's trying to protect.

Brandon's response:

Mr. Smith,

As you are helping define the difference between academia and Corporate America for President Coleman and me (thank you so very much….incredible insight!) you inaccurately stated my reference to branding at the University.  I have never referred to Michigan Football is a “brand”….because it is not.  I have referred to the “Block M” as a brand….because it is!

Michigan Football is one of the many ways we build our brand at Michigan…as do the rest of our athletic programs, our health system, our academic units, and just about everything else we do at the University.

If this troubles you….I am sorry.  However, it won’t change the fact that our Block M is one of the most recognized global brands in higher education…and I would think anyone with an email address of “UM Alum” would understand the power of that!

Go Blue!  And, thanks for providing your deep research on Coach Miles.

Dave

What about FOIA?

I have been informed that Michigan erases Brandon's email regularly to prevent responsive requests by a person who worked in the athletic department for three years.

A FOIA request for an email sent or received by Dave Brandon would end up going to his secretary. If the date of the email is given, his secretary would not even need to look to see if the email exists. All of Dave Brandon's emails are manually deleted from his university email once they are about one month old. They have been since he started. Since it is done manually, sometimes it's actually a little later, sometimes it is a little sooner, especially if the email is something that may be FOIAed.

But it was explained to me that the whole point is to avoid responding to a FOIA request (like this one). I've been following this email/FOIA issue, and after I spoke with one of my friends in the athletic department, we agreed that we would be shocked if that email still existed in his email, even if it did exist at one time.

This is why a specific request filed by an MGoBlog member turned up nothing. I have two FOIAs in with the department currently, one for six days of mail to and from two email addresses, the other for [email protected] and [email protected] dating back to January 1st of 2013. The department wants to charge me $385 for the first request and $1215 for the second—if those are at all proportional than there's approximately three weeks of email sitting there.

Is this legal? Our local law-talker BISB weighs in:

--------------------------------

If a state employee (such as, for random example, a University Athletic Director) deleted email exchanges, he was probably in violation of Michigan's FOIA law. Emails sent by an employee in the course of his official function are considered public records. The University of Michigan, and its employees, have an affirmative obligation to maintain public records:

MCL 15.233(3): "A public body shall protect public records from loss, unauthorized alteration, mutilation, or destruction."

That duty extends to the individual employees. Intentionally deleting emails as a means of preventing them from being FOIAed would be a violation of MCL 15.240(7):

"If the circuit court determines... that the public body has arbitrarily and capriciously violated this Act by refusal or delay in disclosing or providing copies of a public record, the court shall award, in addition to any actual or compensatory damages, punitive damages in the amount of $500.00 to the person seeking the right to inspect or receive a copy of a public record."

"Capricious and arbitrary" essentially means without cause and in an abuse of power. The University of Michigan is the one subject to the penalty, but the employee is the one who committed the violation.

-----------------------------------

Since the punishment is so paltry, Michigan doesn't seem to care.

Documents

The recipients of these emails are private citizens who would like to remain such so I've blacked out their email addresses. All else is as received. There are links to the originals in every section; here they are in a group.

"We will be fine without you"

"Have A Happy Life"

Longer exchange 1

Longer exchange 2

Longer exchange 3

Quit Drinking 1

Quit Drinking 2

Quit Drinking 3

Les Miles

I'm sorry you are 'upset'

Comments

CompleteLunacy

October 28th, 2014 at 2:48 PM ^

I would frankly think that frankly DB has more important things to do with his time, frankly, than spend it responding to irate fans with overflowing levels of arrogance, snark, douchebaggery, and flat out unprofessionalism. Frankly.

 

SysMark

October 28th, 2014 at 2:52 PM ^

I don't get the email deletion thing.  Even if he deletes them from his inbox the university must be backing everything on their server for legal purposes.

Surferrosy

October 28th, 2014 at 3:00 PM ^

This. I work at a large research I university and we are told repeatedly that emails do NOT go away. Everything is public record and "deleting" emails doesn't mean they are inaccessible. Even if you are on your personal Gmail and using a university computer on a university server, public record. Nothing is private, nothing goes away.


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SysMark

October 28th, 2014 at 3:32 PM ^

At this point in time you can assume that anything typed in any capacity at any sizeable organization will never be completely deleted unless someone isn't following proper procedures.  That'ss why storage technology is such a huge issue, much more than server performance.  Storage demand is chewing up large portions of IT budgets and it's only going to get worse.  Tape is being replaced by high-performing cheap disk, and compresion, de-duplication algorithms etc. are now a very big deal.

mgobleu

October 28th, 2014 at 2:54 PM ^

I wasn't a big denier of your original claim, but I made fun of it. I believe you now. You are now on the precipice of Michigan legend status. If this helps to remove DB, I will one day tell my grandchildren tales of your courage. A mobile app +1 to you, sir.

echoWhiskey

October 28th, 2014 at 3:00 PM ^

As someone with technical knowledge of email delivery, I agree with the statements affirming the veracity of the emails.  It would take a pretty sophisticated ruse – or that email address randomly being assigned to a student with a good sense of humor J - to pull it off over the length of time we’re looking at.

Mainly unrelated: how the heck does umich.edu not have an SPF record set up?  Anyone who with a umich.edu email address has a pretty good chance of their sent emails going to spam due to this.  I can’t think of a technical hurdle that would prevent what is a pretty easy DNS setting.

might and main

October 28th, 2014 at 3:18 PM ^

How is this guy representing Michigan? This is very much a part of Mary Sue Coleman's legacy, which is a shame because I like a lot of what she did here. President Schlissel, you know what has to be done. The bell tolls for Dave Brandon.

cjpops

October 28th, 2014 at 3:14 PM ^

This is catty, immature, "he said-she said" B.S.

The performance of the athletic department, specifically the football team, is enough to send him packing. This is like reading notes passed back and forth between 7th graders in study hall. Gross.

JamieH

October 28th, 2014 at 3:31 PM ^

You can pretty easily argue that the athletic department, outside of the football team, is "performing" fine.  What other teams are languishing?   Where else is Michigan failing in athletics?  Are there any money shortfalls?  Seems like the athletic department, ouside of football, is doing quite well actualy.

 

Making the argument that an AD should be fired because his football coach sucks is a pretty tenuous argument.  Lots of football coaches fail.  You just fire the coach and hire a new one.

 

However, this just reinforces the point that a lot of people have been making for a while now.  It's more than the football team sucking.  It's the fact that Brandon is a first rate @$$hole who constantly embarasses the University with massive PR blunders.  On top of that he consistently alienates alumni and fans and has been actively driving people away from the program.  IMO THOSE are reasons to kick his butt out the door, and that is why finding out these emails are legit is actually important.

 

 

sj

October 28th, 2014 at 3:21 PM ^

One very odd thing about all of this is what DB thinks the mission of his job is. In "longer exchange 3" he lists 6 ways he "measures the direction of Michigan football."  None of them relate to the fans, the students, the University, or the state in any way. We are simply not important to him.

Strangely, though, he turns out to be right. The mission statement of the athletic department is entirely about student-athletes and does not mention the rest of us.

This mission statement should change. In the mind of the department, we exist for their purpose and DB seems to take that way too seriously. The purpose of the department should include providing a community unites the fans, alums, students and state. Once they understand choices like radically raising ticket prices becomes a failure to meet their mission, not just a thing they do to improve facilities.

UofM Die Hard …

October 28th, 2014 at 3:28 PM ^

slow clap to you..a lot of work went into this , well done!!

 

I hope this is the final nail in this dick heads coffin and he gets shown the door.  I was actually starting to feel for him kinda with all the jabs from everyone, dont get me wrong I still wanted him gone, but one man can only take so much. Now with this, it is all well deserved and he can eat shit. 

 

 

 

 

steve sharik

October 28th, 2014 at 3:33 PM ^

I have never referred to Michigan Football is a “brand”….because it is not. I have referred to the “Block M” as a brand….because it is!
To be so condescending in general (not here) and be so incorrect about what a brand is, is so ludicrous. The "Block M' is not a brand, it is a logo. A brand is what the consumer thinks and feels about the company or organization and its products and services. Both the Football Program and the "Block M" are part of the brand and both communicate what the brand is about. The faces of the University are part of the brand, so Brandon (could someone be more inappropriately named?) is part of the brand, himself. And he's doing major damage to it, even before this fiasco. Education and extracurricular activites/entertainment are service-based products (i.e., nothing tangible you receive for your purchase), and Dave is doing almost everything incorrectly when it comes to marketing a service. In Services Marketing, there are the traditional "4 Ps" (product, price, place, promotion) but there are also 3 additional "Ps" and they are People, Process (NTP), and Physical Environment. And boy, is Dave absolutely a catastrophe on the "People" benchmark. Last year's student ticket general admission implosion is a prime example of horrendous process (as was the post-Rodriguez coaching search--not having a committee, are you serious?), but he is doing well with the physical environment in upgrading the entire athletic campus. But don't forget that part of the physical environment is that it has to not only be high quality, but it also has to communicate the brand values. Thus, flash and "wow" experiences do not fit. The "wow" is the tradition, honor, integrity, and excellence--not Beyonce, flyovers, fireworks, and corporate sponsors. Now, of course all the coaches are "behind" Brandon, because he's given them all a bunch of shiny new toys to play with. But when you consider the attrition rate of the Athletic Department (which was fantastically successful before his arrival, so there is no good reason for that level of attrition), the plummeting of our athletic program in the Director Cup standings, and the eradication of a decade-long waiting list for outrageously expensive season tickets, this Athletic Department is a business failure. If there were stockholders, many would've dumped by now and our stock price would be at an all-time normalized low.

MaizeNBlu628

October 28th, 2014 at 3:45 PM ^

Not sure if this will get lost in the thread, but I emailed the regents and Schlissel regarding my concerns about DB, and Larry Deitch replied minutes later while CC'ing the rest of the regents and Schlissel. Here was his reply:

Dear [my name],

Thanks for taking the time to write again. Your heartfelt concern is heard. Thanks, too, for talking about the Michigan “ family” as opposed to the Michigan “ brand”.  I share that view.

Larry Deitch

 

CompleteLunacy

October 28th, 2014 at 5:16 PM ^

"Thanks, too, for talking about the Michigan “ family” as opposed to the Michigan “ brand”.  I share that view."

Dave Brandon is so fired. So fired. Like, not even the slightest doubt in my mind anymore. It's going to happen soon...how soon depends on some things. It might be as soon as this week, or it might be in a couple weeks because of the election. But he will most definitely not last past November.

el segundo

October 28th, 2014 at 4:01 PM ^

I have not made my way through the 472 comments that precede mine at the time I'm writing this.  So forgive me if I repeat something that someone else has posted.

First, at the end of the post, Brian asserts that "[t]he University of Michigan is the one subject to the penalty, but the employee is the one who committed the violation."  In a legal sense, that's not correct.  The University is in charge of the computer system that Brandon uses.  If it facilitates Brandon's preference to delete his emails after a month, then it is committing the violation by manipulating its email system to conform with Brandon's illegal preference.  If Brandon or his subordinates delete the emails on their own accord after a month, then the University is responsible for maintaining a computer system that allows inidividual employees to evade public records law and destroy public records without authority.  Either way, the University is responsible.

(As an aside, I'd be surprised if even the deleted emails aren't preserved somewhere.  Most sophisticated computer networks image the contents of the system on a regular basis probably daily, maybe more often than than, and certainly more often than monthly, and the images are stored somewhere. Those are public records, too.)

Second, the damages could be more substantial than Brian suggests.  There's $500 in punitive damages for each and every violation.  A violation is not having the records available when someone asks for them.  If enough people ask, you're starting to talk about real money . . . 

BlueGoM

October 28th, 2014 at 4:03 PM ^

Doesn't Brandon have something better to do than answer drunk-mails from people at 1238am?

He needs to leave.   Brandon and Hoke have turned Michigan football into a clownshow.

Muttley

October 28th, 2014 at 8:20 PM ^

which is no defense.

I've never had someone write for me, but I'm guessing you make sure they have training in public relations, you give them instructions as to what tone to use in common situations, and you review samples of their work.

Then again, maybe this is what Brandon was refering to when he said "I've been doing things that are frankly more important."

Ty Butterfield

October 28th, 2014 at 4:25 PM ^

Great work by Brian and Ace. This is some amazing shit. I think just about anybody would get fired for sending emails like that. It is mind bottling that DB has lasted this long. Glad to see WD vindicated. I thought everyone was way too hard on him.

steve sharik

October 28th, 2014 at 5:39 PM ^

...is that some great people and coaches are seemingly unable to see the forest through the trees.  For these coaches to be on DB's side smacks of "sellout," b/c to ignore that the leadership has insulted and alienated the fanbase (you know, those folks who pay the bills via ticket purchases and TV ratings, as well as tuition dollars, etc.) b/c said leadership has bought them nice things with that money is awful.  It sends the message that they're protecting their interests.

"No man...is more important than the team.  No coach...is more important that the team.  The team, the team, the team."

In other words, coaches, think about what's best for the students, alumni, and fans of Michigan, not about what's best for your career.

jimt1023

October 28th, 2014 at 5:56 PM ^

So am I the only one thinking about writing an email to that address to see if I can get a similar reply?  

Also a few observations.  I'm still skeptical that these are real.  Writing childish snarky responses to your customers is pretty epically stupid.  I mean, what could he possibly think he has to gain.  I have trouble believing he sat down and took time to write these idiotic responses.  There’s just no upside.  Just ignore them, it takes less time and is less risky.

Second, I work as a strategy consultant and have worked with and met a couple of CEOs.  They are just people.  There are some really impressive CEOs out there and some pretty stupid ones.  So while I'm skeptical, I'm not going to assume he’s above being an idiot because he happened to be the CEO at dominos. 

 

 

 

B-Nut-GoBlue

October 28th, 2014 at 6:55 PM ^

Had to post in this mega-thread.  Well done MGoBlog.

Off with his head.  Except no...let's just fire him so he can go screw over some other corporation that has nothing to do with the University of Michigan.

SF Wolverine

October 28th, 2014 at 7:08 PM ^

I've realized for a while that he is douchey, but -- these are your CUSTOMERS, dude.  This is an epic fail of "Being in Business 101."  This alone seems to me to start treading on the "for cause" ground.  Also, who the hell has time to deal with nonsense like this in his position; the back-and-forth around this would make him a B- poster, at best, on a frigging sports blog.    I'd have a stock response along the lines of "I appreciate hearing from you and hope you stay a fan.  Go Blue."  Or something like that. 

If he does autodelete his e-mails to keep this stuff from being FOIA'd, that is right in the center of the "fired for cause" fairway.  Don Pardo, tell Dave what we have for him as a parting gift.

Right.

Nothing.

pdxblue

October 28th, 2014 at 7:33 PM ^

FWIW. I once wrote an email to Hollis over a nasty incident involving hockey. (We all know the one). He expressed concern over the incident, politely defended his school and then invited me to lunch.


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