OT: Mden Gift card help

Submitted by Lakeyale13 on
Tried calling the 1-800 #, but you can imagine that has been fruitless. I have three gift cards I just received in July for my birthday. Trying to use them now online and when I check out it is asking me to type in the last 8 numbers on the card and then enter in the 4 digit PIN number. On each of the cards there is no 4 digit pin #, only a 16 digit number. Anyone provide any insight?

nerv

August 1st, 2016 at 10:56 PM ^

MDen will not process any of my cards. I ended up trying all of my CC's and eventually my debit card as well. Every single time, with every single card, I've gotten the exact same message "Sorry, there was a problem with your credit card information, please call 1-800-462-5836 for assistance."

 

Anyone else gotten this? I just want a dang shirt.

JClay

August 1st, 2016 at 2:08 PM ^

I'll be glad to help you with this. Please reply with photos of the front and back of all three cards and I'll get to the bottom of this right away.

TheRonimal

August 1st, 2016 at 2:11 PM ^

I guess just post pics of all the gift card numbers so I can try it out for you. Once I get all the Jordan gear delivered to me we'll know it worked.

Obviously you shouldn't do this, but I wouldn't be mad if you did. 

mGrowOld

August 1st, 2016 at 2:17 PM ^

Given the increadibly smooth transition the MDen has experienced since midnight last night.  Seems odd they'd be having this trouble with everything else they programmed working so well.

GoBlue717

August 1st, 2016 at 2:22 PM ^

I had 2 gift cards without a pin and 1 with a pin and entered the last 8 numbers and no pin for the 2 that had no pin and when I checked out it took off the correct amount even though I had no pin

Franch Dressing

August 1st, 2016 at 5:20 PM ^

don't put anything in the pin. you will be good to go! worked for me a couple hours ago. jumpman hat and retro shirt here we come!