It’s expiring soon and I want to cancel it.
For those interested, here’s my review.
Sam and the other insiders almost never post. When they do - especially recently - it’s “insider info” of the “Miss Lippy’s car is green” category. Really not earth shattering stuff. Meanwhile, the board is FULL of hot take posts from the other users. Picture our snowflake threads spread out over several dozen redundant threads. So basically the board is wading through 99% shit to try and find the ocassional gem, which often isn’t all that great anyways. Yeah, not worth $10/month by any means. This site is worlds better, frankly.
So I tried to cancel just now, and of course, they make that info difficult to find. And once I find it, guess what?
YOU HAVE TO CALL THEM TO CANCEL.
Yep, in 2017, you can’t cancel an online service, you know, online.
To boot, you can only do this during business hours: no 24/7 customer service, no automated system.
I get that they want to retain customers and making it difficult to cancel helps them do so, but taking it to this degree is a downright shitty and underhanded way to do business.
I’m sharing this because it should be widely known. Had I known this going into the deal, I wouldn’t have signed up. Also, I would have considered signing up with them again once the merger with 247 is complete, but I won’t be doing that now either. They’ve lost my business, permanently.
Finally, if anyone knows a way to cancel online that’s so buried I just missed it, please let me know.