Usability Improvements Locked In
So this year I implemented a new policy: all donations not ticketed for site contributors or Phil Brabbs get tallied at the end of the year and then I go spend that money on improvements to the site. This year we've made some adjustments to the comment system:
- Comments have been re-themed to take up less space and hopefully cut down on the phenomenon where a series of replies ends up with comically thin content areas.
- Comments have been ajaxified: no need to reload the page to post a comment.
- The voting system has had a major hole closed: votes on items older than a week do not affect userpoints.
- Another system hole closed: it now costs a point to vote, whether it's up or down. This will prevent people from getting slightly over 20 points with a series of sock puppets and vote-spamming other people. Also, the ratio for posting new threads and diaries has been altered: it's now +1 for up, –1 for down. Comments remain +2 up, –1 down.
There are a couple bugs with the sidebar and placement of some of the new features that should get worked out in the next couple days.
UPDATE: The AJAX was not quite ready for prime time and has been temporarily pulled.
UPDATE II: A lot of users are issuing complaints, which I will address over the next few days. Bear with us.
August 12th, 2010 at 8:03 PM ^
I agree. What's wrong with amusing one liners?
August 12th, 2010 at 8:16 PM ^
And worth losing your precious points to vote up (as I did.)
August 13th, 2010 at 11:45 AM ^
Reply to anything you vote up.
As I did.
Peace
Ty
August 12th, 2010 at 5:46 PM ^
the new comments look looks kinda messy without the boxes...
August 12th, 2010 at 5:49 PM ^
I'm not going to sugarcoat it. The new layout for the mgoblog page SUCKS. The column with thread titles shouldn't be narrower than the columns with poster IDs. That just makes no sense.
August 12th, 2010 at 5:50 PM ^
On main page posts, the color of the "New Comments" thing is my main irritation. Blue on red kinda hurts my eyes.
August 12th, 2010 at 5:59 PM ^
I like the point changes. Not so much the new layout. Can't win em all.
August 12th, 2010 at 6:02 PM ^
August 12th, 2010 at 6:17 PM ^
There are two thinks that I miss from the previous format: the join date and the comment number. While reading a post with more then 30-40 comments, it was nice to know how many more you have to read.
I am also not a big fan of the new MGoPoints system. I think it puts in a disadvantage the well written, long, explicit comments. It will encourage people to post shorter, useless comments just so they can get the points. Since there's a new MGoPoints system why not everybody starting from 0 points?
Edit: also the Online/Offline was nice.
August 12th, 2010 at 9:02 PM ^
I've been reading from the beginning to see if I was the only one who couldn't see the post numbers, and it took me all the way down to... to whatever post number it would be that I'm replying to, to see I'm not alone. I often relied on the numbers when I'd navigate away from the post (sometimes to go to a link embedded in a comment), and find approximately where I was when I returned. Also helpful when I'm trying to read new posts, since the "new" label would have disappeared with my temporary detour.
And I second many of the other comments-- perhaps it's the left-to-right reading style of our particular language that makes the avatar-to-the-right so jarring. Not a big deal, I suppose. But I for one DID like those narrowing comments as replies attracted replies attracted replies. Okay, perhaps not when the reply to the 4th power was an essay rather than a clever one-liner.
August 12th, 2010 at 11:09 PM ^
Because when there's 50 new comments, if you want to be able to see the new ones, but remember which ones you wanted to comment on, the numbers were a nice guide. And now they're not there.
But I didn't notice the online/offline missing. It helped to know if you were responding to or discussing something with someone, you know, THERE or not.
Good points/finds.
August 12th, 2010 at 6:16 PM ^
As little as I care about points, it was frustrating to go from 200+ to negative because someone (or somebodies) felt like going through everyone one of my posts.
August 12th, 2010 at 6:12 PM ^
I just realized that I have a completely irrational attachment to my points, which have, at most, hypothetical value and a nebulous connection to some sort of credibility and status. From now on I am going to spend like PacMan Jones in a strip club.
August 12th, 2010 at 6:22 PM ^
When things get weird, I just resort to beer and it all seems to work out fine. Two down, ten to go!
August 12th, 2010 at 6:34 PM ^
August 12th, 2010 at 6:38 PM ^
August 12th, 2010 at 6:44 PM ^
I'm completely cool with the tweaked points system, but the new layout is terrible IMO. With the removal of the join date, this feels more like an online "message board" than a "community".
August 13th, 2010 at 12:51 PM ^
The layout of the comments looks like everyone else's blog.
August 12th, 2010 at 7:09 PM ^
I'm not a fan of these changes. I don't care about the point scoring. I've never down voted someone and I only up vote things I really like, which is rare. I don't like the new layout of the comments. The boxes helped organize things visually. Now the comments blend together. Also, you have to read from right to left if you want to know who is commenting. I miss the start dates too. But, I'll learn to deal with it. I don't like change very much.
August 12th, 2010 at 7:31 PM ^
I don't mind change. Not sure I understand why the all the changes but none the less I stick to the philosophy that all we need to do is win. Winning changes everything. We beat OSU this year and everything is fine again.
August 12th, 2010 at 8:02 PM ^
I like some of the changes, however I worry about the cost of voting. Posters who do not post much but still like to voice their opinion are all going to end up with negative points quickly. And then, as another poster mentioned, if neg costs 2 votes to the "community" (-1 for the person being negged and -1 for the person voting) and an up vote gives the community in the same points wise (1 for the person receiving the vote and -1 for the person voting), then pretty soon only people that post a lot and always get positive votes will have points.
I personally really liked how often people voted in the past.
August 12th, 2010 at 8:11 PM ^
The spirit of MGoPoints has been ruined. The points system worked perfectly in my opinion. It was a very simple and effective feedback system. This change has simultaneously made them more precious and less meaningful.
Community stoning is the best way to keep irrational dissenters and straight up trolls in check; you just took away our badges. Yes, hive mentality would often set in, but so what? As long as a guy could still post, there is no real harm done and the message of "chose more thoughtful phrasing" was delivered.
In the old system, a few points to the negative was negligible and just meant you rubbed a small amount of people the wrong way. However, a few dozen meant that you're probably being an asshole. Now, since no one will want to give up their precious, there's no telling what a few negs means. So
I agree that way too much was made of them but their value just went WAY up; they're now an even bigger deal but they mean even less. No one has expressed support for the change, I think that is saying something.
As for the rest of the stuff, I'll adapt but what was really wrong with it before?
August 12th, 2010 at 11:00 PM ^
+1! Kidding. But really, for something that is trying to be emphasized as meaningless, it just created a more premium value on them. Kinda a weird reverse effect.
August 13th, 2010 at 10:55 AM ^
If there was a problem up 'til now, it wasn't the voting, it was the proliferation of zero-value-added comments. As others have noted, the new system creates an additional incentive for such comments, while removing an incentive to express disapproval of those comments through a down vote. Lose-lose, I'd say.
Now, having surveyed most of the comments on this topic, I'd say you (MCalibur) gave the best exposition of what's wrong with the new system, so I'll bestow upon you the precious MGoPoint I just earned!
August 13th, 2010 at 12:06 PM ^
Except that many negs have nothing to do with "irrational dissenters", "trolls", or posts that need "more thoughtful phrasing".
I have received many negs that seem to send no "message" at all. They seem mindless. The neggers don't post a reply, they just neg. I'm not talking about when I say something stupid either, but rather serious posts, thoughtfully worded.
The solution is to remove the cloak of anonymity from the neggers.
August 13th, 2010 at 2:33 PM ^
The situation you describe is what I was driving at when I was talking about a comment that gets a few negs probably isn't too much to worry about and the negs mean nothing except a small portion of the people reading don't like what you have to say. Call it a dissenter's tax or whatever, but the negs don't stop anyone from commenting or participating.
If a comment is breaking into double digits to the negative, then some changes to the communication of the message is probably warranted.
I agree with the anonymous neg thing, if you're up voting or down voting you should be willing to stand by the action.
August 12th, 2010 at 8:13 PM ^
I should have registered and started posting sooner, when the points flowed more freely. Oh well, who cares about points anyway? (Honestly, me!)
August 12th, 2010 at 9:31 PM ^
... must flow!
Eh, it doesn't matter that much in the long run since points expire in a year now anyway.
August 12th, 2010 at 8:19 PM ^
Since we get -1 everytime we downvote somebody, we should be able to downvote them as much as we want, or at least more than once (maybe 3 times?). This could also be used for upvoting. I don't really care much for giving anyone more than +1, I just like negging people who post ridiculous crap.
August 12th, 2010 at 8:20 PM ^
NO TALKING ABOUT POINTS!!!!!
/sarcasm
August 12th, 2010 at 10:59 PM ^
But that's kinda the point, isn't it? You can talk about stuff like this, because everyone's afraid in this brave new world to neg you for it.
August 12th, 2010 at 8:26 PM ^
Does Brian get any sort of monetary gain by a rise in posts? With votes now costing you points, users will be more willing to post back "I agree" (net gain of 1 point, rather than a net loss of -1 point for an up-vote). If his ad revenue is based on posts, he's been losing out on an easy revenue stream with a voting system that allows people to vote without posting. If this is the case, the fastest way to get rid of this new system is through "Beveled Guilt."
August 12th, 2010 at 9:46 PM ^
I don't know much about the internets but I'm pretty sure that's not how it works
August 12th, 2010 at 9:56 PM ^
I don't really know either. Although if something quantifiable like the number of page views creates ad revenue, then perhaps a quantifiable number of posts also results in more cash for Brian (which I'm certainly not against). Someone previously asked if AJAX takes away page views (another question that I don't have an answer for), and if this is the case, then it wouldn't surprise me at all if the point change was entirely an economic decision. Brian and Tim have to eat too.
August 12th, 2010 at 9:02 PM ^
I couldn't care less about points, once you're above 20 who cares how the system works. The new post format, I dunno...probably just takes getting used to.
I would say that these to me are just changes, not really improvements. What I'd like to see as improvements are things like a good mobile site, cuz mgoblog is really tough to read on a phone.
August 12th, 2010 at 9:46 PM ^
When the point system was changed today I originally thought it was a good change. I still think that in a sense.
It's important that there is some collateral associated with the points, because without it, there was huge inflation and you had users with over 30,000 points and users with -10,000 points. All which meant nothing. I see the value in making points valuable: Only the best posts get up-voted, and only the worst get down-voted.
However I also see the problem in this system: Trolls might not be regulated as easily, and people actually start to care about their points. I think a happy medium can be attained, where points have value, but they still don't mean much to people.
Perhaps like was stated earlier, if up-voting someone didn't count against a voter, but down-voting someone did, and perhaps if the voting threshold be moved up so that you can't vote until 100 points (like was also suggested) you might see better moderation once more. That's all these changes are trying to do anyways, improve moderation.
Anyways these are just one man's opinions, I know you guys are hard at work coming up with something a bazillion times better so I will just keep to myself now.
August 12th, 2010 at 10:39 PM ^
Here's another vote for the old system, which I thought was working fine. The lack of message boxes and post numbers make it harder to navigate through a thread, and I'm concerned that the omission of the join date and the penalty for voting will make it harder to reduce trolling; trolls were often easily idenifiable by their same-day join dates, and they were usually negbanged into oblivion. Will that still happen if there's a penalty for voting now?
August 12th, 2010 at 10:43 PM ^
When I first read about the new system, it reminded me of the water cycle, which is a closed system. No new water can be created on this planet; water simply shifts from one place to another, from the skies to the ground to the river to the ocean and back to the skies. Mgopoints would be the same way!
HOWEVER, when you consider that points expire, then you add a dangerous new characteristic to this seemingly beautiful system. The overall number of Mgopoints will decrease over time (unless 100% of points are constantly cycled to another user before they expire, which is highly unlikely).
What has been set in motion, my friends, is the inevitable demise of Mgopoints.
August 12th, 2010 at 10:47 PM ^
I just got a point without anyone losing one!
Also, Posbanging someone gives them 2 points, at the expense of 1 to the posbanger, thus 1 point is created per posbang.
August 12th, 2010 at 11:29 PM ^
But negative votes take two points out of circulation. A positive vote can only offset half of that loss. Thus, we're definitely facing a long-term point shortage. I plan to hoard mine while I can.
August 12th, 2010 at 11:35 PM ^
You post what seems like 100 times per day, I don't think you have anything to worry about.
August 13th, 2010 at 1:05 AM ^
Yes, but I try to think of those less fortunate in the MGoCommunity.
August 13th, 2010 at 3:25 PM ^
But, y'know.... ;-)
August 12th, 2010 at 10:59 PM ^
Nice avatar, BTW. Must be a new one.
August 12th, 2010 at 10:52 PM ^
Another vote here for going back to the old style or at least some major improvements to this layout. My reasoning is a little different, though.
I view this site on a 50" lcd and I could literally spend 3 or more straight hours on this board with no problems. Well, so far I've been on for about 30 minutes with the new changes and I feel like my eyes are on fire. I can't really say why as the layout isn't radically different, but it just hurts. Sorry.
August 12th, 2010 at 11:05 PM ^
*Shakes fist*
"Hey, I liked the old point system... and I want to see who joined the board when, so I know who gets my nod of credibility...."
*rabble, rabble*
August 12th, 2010 at 11:30 PM ^
I have no reason to log in anymore. Because, I know that next time i'm drunk I will be out of points! Mgoblog just lost all it's fun. :-(
August 12th, 2010 at 11:14 PM ^
I just wanted to say, people are complaining (And I'm not saying it's THOSE GUYS....definitely me too), but don't take this as solely criticism, Brian. The way I see it, all of us are INVESTED in the site, feel a part of it, and part of the community, and feel, well, at home here. It's not customers dissatisfied with the product and saying they're going to take their page hits and go somewhere else (though some of the changes may unconsciously cause that if they have less reason to check back in, post some new info, or such). It's people saying what they enjoyed doing on this board, what has value, and what keeps them/us/me coming back for more. Yes, you make a living out of it, and do a good job finding a way to do it. And that should always be your first concern, because if you're not making the dough, and have to go back to engineering or whatever, then we don't get to read all this content. But it's not your customers saying you're a bad host at the restaurant...we're just all arguing over what dishes we want to order. So while it may be overwhelmingly negative, it's not a personal/site attack. It feedback on what makes it best for everyone (and of course, hopefully you included).
August 13th, 2010 at 12:19 AM ^
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