OT-ish: anyone else getting charged for the 247 free trial? UPDATE: NOW WITH MOAR HAPPY ENDING

Submitted by Wenham Wolverine on

I know many of us took advantage of the offer a while back when 247 was advertising a free trial for the remainder of the year.
Fast forward to now, and they've charged my credit card for a month of access. Anyone else have this experience?

UPDATE!

got a reply from support, while he says I signed up for the wrong thing (which I'm 99.9% sure I didn't...), he immediately offered a refund and to "change" my subscription so as to get the trial through the end of the year. good enough.

however, since they're claiming we all screwed up and it wasn't a bug, you should probably email support.

gwkrlghl

July 13th, 2013 at 5:53 PM ^

I have a $9.95 charge from a few days ago but I also have the trial that goes till the end of 2013. Let me know what you find out, or I'll probably call about it sometime soon myself

bdsisme

July 13th, 2013 at 6:03 PM ^

Sounds pretty clear that while they are advertising free 247 til the end of the year, their backend is operating on the usual "first month free".  Simple email to their helpdesk should resolve it.  Now what would suck is if everyone had to email them on their own; hopefully once they are alerted of the bug they fix it for eveyone, but I could see this as a way to make some moolah off of those who don't check their credit card statements carefully.

fishdaddy

July 13th, 2013 at 6:02 PM ^

in an old thread.  Wonder if they are getting started a little earlier?

 

I think they changed the free (Score:1 Offtopic)
Bad MotherHoker's picture
Joined: 06/05/2011
MGoPoints: 1178
 
 

I think they changed the free trial date to August 31, 2013 now.

"The goal, the expectation of this program is the Big Ten Championship"

 

LSAClassOf2000

July 13th, 2013 at 6:24 PM ^

The 247Sports site confirms the free trial period here (LINK)

If you were to sign up now, the free trial is advertised as running until the end of August, but on that selection, the paid portion is at a rate of a dollar less than what people here are saying they were charged, from the look of it. 

 

Tate

July 13th, 2013 at 6:25 PM ^

Yea I think this is the case. I went to sign up for the free trial til the end of the year and it kicked me out when I pressed submit. Sent me back to the home page, then the ad said til Aug 31. Weird.

The Baughz

July 13th, 2013 at 6:24 PM ^

I just checked my bank statements for the previous couple months and I did not see any charges from 247. I did the same free trial that you guys did. I clicked on the "plans" tab and it says next renewal is 1/1/2014. I do not really check the site as much as I thought I would, so I am probably just going to cancel my subscription just to be safe. Thanks for the heads up.

Tater

July 13th, 2013 at 6:39 PM ^

Look at how the payment boxes are set up.

If you want the extended free trial, you have to sign up for one yearly billing.  If you sign up for monthly billing, as those of you who are saying you were billed for $9.95 did, you signed up for a one month free trial.  

Sneaky bastards...

gwkrlghl

July 14th, 2013 at 12:29 AM ^

but I'd say 247 set me up to fail a bit. I thought I had read it over well when signing up but I guess I screwed it up even though I clicked the year-long trial whenever I could (or so I thought). I'm sure most of us will get it sorted out. If not, I guess 247 can keep my $9.95 and I'll just cancel now instead of in December

DaFrenchy

July 13th, 2013 at 6:41 PM ^

I signed up too for the free trial

Can I see if I got charged in the website ?

It's saying : "

  • Wolverine247

  • Annual
  • Renewal date: 1/1/2014" on Plans

scottygonzalez

July 13th, 2013 at 6:54 PM ^

I signed up for the free year last month, and I noticed I got charged at the beginning of this month. I immediately emailed 247sports and told them the situation and they told me I signed up for monthly, instead of annual billing, so I didn't qualify for the free trial until 2014 (although I distinctly remembered I signed up for annual). I told them that I sincerely meant to sign up for annual billing, and they ended up switching me back to the free trial! 247sports should work with you if you tell them of your situation.

Wolverines Dominate

July 13th, 2013 at 6:57 PM ^

I don't understand why some people feel the need to pay for these recruiting services. All that matters in the end is who signs in February.

gwkrlghl

July 13th, 2013 at 7:08 PM ^

but pretty much everyone in this topic signed up for "Totally free till 2014 [and definitely not trying to trick you into paying us money]" offer from 247 and we're all finding that we've been charged by 247 anyway

Wolverines Dominate

July 13th, 2013 at 11:08 PM ^

Wow. Your retort is so unbelievably off base. You must be one of the suckers who pays for these recruiting services.

Seriously, why is it so important to know two days ahead before everyone that a recruit is visiting? It's so dumb to pay these companies. My point still stands: signing day is all that matters, not knowing if a kid is gonna visit.

ChopBlock

July 13th, 2013 at 11:40 PM ^

Hmmm, let's try this on for size:

Seriously, why is it so important to know months before the season that Dymonte Thomas has locked down the nickleback role? My point still stands: gameday is all that matters, not knowing if a kid is going to start.

Boy, if we only cared about the bottom line, MGoBlog would be an awfully boring place. "Yay we won!" and "Crap, we lost!" would be the only content you'd ever see here. I normally don't obsess over recruiting, but there are some people that do, and I have no good reason to tell them not to. Let's take it easy in the whole "shitting on other peoples' fanhood" department.

gwkrlghl

July 14th, 2013 at 12:32 AM ^

Because some people find it interesting to know all the details? Just from my free trial at 247, there's a lot of stuff in there that isn't here. Given, any major news gets out, but there's a lot of interesting updates that you don't necessarily get on MGoBlog.

Logan88

July 14th, 2013 at 8:56 AM ^

Yep, Gordie is right. Those of us who are on 24/7 knew all about Artavis Scott committing to Clemson well in advance. I was surprised when I saw the shock over here until I remembered that it was 24/7 where I had read the "inside" scoop. Then I was surprised that said info had NOT made its way over to MGo.

Btw, I signed up for the "Free until the end of the year trial" and I have NOT been billed for anything...yet.

Magnus

July 14th, 2013 at 7:06 AM ^

Signing day isn't all that matters, though. Why do newspapers report about spring practices? Why do we get/want injury updates throughout the week? Spring practice doesn't matter. An injury on Wednesday doesn't matter.The games matter. The bowl games matter.

The fact is that you just don't care about the recruiting process, and there's nothing wrong with that. That doesn't mean other people are suckers for caring about it.

mgoaggie

July 13th, 2013 at 10:19 PM ^

I emailed them, he said he'd make an exception in this case and that I'd somehow done the monthly trial (I didn't? I did the same as everyone else here). I asked him about a refund of my $9.95, he's yet to respond. I'm a bit put off. I know it's ten bucks, but the principle of the thing.

Magnus

July 13th, 2013 at 10:34 PM ^

I noticed when I signed up that the boxes were a little bit misleading. I almost clicked on the monthly billing one because if I decide to keep my subscription, I want to be charged monthly. But then I realized that I would get screwed.

So...yeah...I think 247 duped some of you. It is a little shady on their part to set it up that way, but I don't think there's anything illegal about it or anything.

Logan88

July 14th, 2013 at 9:00 AM ^

Agreed. I know people are frustrated about what happened to them but they clearly just signed up for the wrong billing plan: in order to get the free trial untl the end of the year you had to agree to the annual payment plan. It was a little confusing but I managed to sign up for the right plan and I didn't even graduate from the University of Michigan.

Humen

July 13th, 2013 at 11:12 PM ^

I looked closely--I signed up and have not been charged. However, I am going to cancel now. I do not want to do business with a company like this. The information they provide isn't all that great, and it's infrequent compared to this site. Thank you

Steve Lorenz

July 14th, 2013 at 5:45 PM ^

You have to sign up for the trial to bill you annually to be eligible for the full free trial until December 31st. If you did this correctly, you will not be billed until January 1, 2014. My assumption is that you signed up for monthly billing if you have been billed. There is no bug. Dan at customer support ([email protected]) can fix this in the click of a button if you email him your username and just say you may have signed up incorrectly. The trial is very simple: you have entirely free access to the site until December 31st. At anytime before that, you can cancel. You will not be charged a penny before that. I apologize for any issues. If you ever had any questions or concerns upon a signup or regarding anything like that, you can email me personally too at [email protected]. It's a good trial and opportunity and is not set up to fool anyone by any means.