OT: Canceling Scout Membership
It’s expiring soon and I want to cancel it.
For those interested, here’s my review.
Sam and the other insiders almost never post. When they do - especially recently - it’s “insider info” of the “Miss Lippy’s car is green” category. Really not earth shattering stuff. Meanwhile, the board is FULL of hot take posts from the other users. Picture our snowflake threads spread out over several dozen redundant threads. So basically the board is wading through 99% shit to try and find the ocassional gem, which often isn’t all that great anyways. Yeah, not worth $10/month by any means. This site is worlds better, frankly.
So I tried to cancel just now, and of course, they make that info difficult to find. And once I find it, guess what?
YOU HAVE TO CALL THEM TO CANCEL.
Yep, in 2017, you can’t cancel an online service, you know, online.
To boot, you can only do this during business hours: no 24/7 customer service, no automated system.
I get that they want to retain customers and making it difficult to cancel helps them do so, but taking it to this degree is a downright shitty and underhanded way to do business.
I’m sharing this because it should be widely known. Had I known this going into the deal, I wouldn’t have signed up. Also, I would have considered signing up with them again once the merger with 247 is complete, but I won’t be doing that now either. They’ve lost my business, permanently.
Finally, if anyone knows a way to cancel online that’s so buried I just missed it, please let me know.
September 29th, 2017 at 11:09 PM ^
Depending on how prepared you are to stand up to the "bad breakup" stuff. Just try to switch cell phone providers, internet or TV providers. They pull out all the stops to try and get you not to leave.
September 30th, 2017 at 8:04 AM ^
Most of these providers allow you to increase usage (fees) with the click of a button, but to reduce said usage usually requires a phone call (or three).
September 30th, 2017 at 9:15 AM ^
is extremely common across many industries/services. They want you to have to make the extra effort (while making it extremely difficult), and they want to do whatever they can to try to retain you. I am getting ready to cancel my SiriusXM subscription, it will probably take an act of Congress to do it....
September 30th, 2017 at 9:30 AM ^
September 30th, 2017 at 10:12 AM ^
September 29th, 2017 at 11:50 PM ^
This may be a dumb question, but I am thinking I want to have either Scout or 247 for the month of January for recruiting purposes, and I am glad to pay the 10 bucks, but I don't want to deal with the cancelling BS thing either...anyway, I can just get a pre-paid visa card from store and use that and then my insider subscription would just naturally go away after that month, right?
September 30th, 2017 at 12:10 AM ^
September 30th, 2017 at 12:09 AM ^
I don't agree with this assessment. To be sure, Sam's insider info is especially significant during fall and spring camps (and pre-bowl). But even now, there is alot of good material there. There are also video interviews with players that are not found elsewhere. I do agree that you can get most of the information elsewhere. But if you crave all the information you can get, I find the Scout subscription to be worth it. Plus, Sam himself is golden. I love the guy.
September 30th, 2017 at 8:41 AM ^
At any rate, I am also a Michigan football regenerate. I crave content, and in my view the pay Scout and 247 provide good stuff especially in the off season when this blog is very slow.
I don't have a lot expensive habits and I'm not a drinker. So paying the $10 or whatever per month is totally worth it for me.
September 30th, 2017 at 12:13 AM ^
September 30th, 2017 at 2:35 AM ^
September 30th, 2017 at 6:35 AM ^
I've not really had a desire to venture to a paid site. This blog is amazingly quick with info, and never fails to make me laugh.
September 30th, 2017 at 8:51 AM ^
September 30th, 2017 at 9:11 AM ^
September 30th, 2017 at 10:07 AM ^
I am pretty sure if anything is earth shattering our fellow MgoBlog gang will post.
I ride and die with mgoblog !
September 30th, 2017 at 10:15 AM ^
September 30th, 2017 at 5:11 PM ^
You had to call to cancel your netflix? I've cancelled a couple of times, and it was easy peasy online.
September 30th, 2017 at 10:55 AM ^
September 30th, 2017 at 11:45 AM ^
September 30th, 2017 at 11:32 AM ^
September 30th, 2017 at 12:55 PM ^
September 30th, 2017 at 2:03 PM ^
September 30th, 2017 at 1:34 PM ^
September 30th, 2017 at 1:37 PM ^
I'd rather pay for an "insider" membership on MGoBlog than either Scout or 247. This place is full of amazing info. If Brian decided to charge $10 a month for access to "after the jump" UFR material, I'd be first in line, especially if all of the ads disappeared.
I think we should all get used to paying for the best content on the internet rather than enduring endless ads for stuff we don't want (or already purchased).
September 30th, 2017 at 5:06 PM ^
If Brian started charging $10 a month for UFR, then it would immediately get copied and pasted all over the internet, just like all other paid content.
How much of Sam's material makes it over here, either instantly to this board, or eventually to Brian's updates? Almost all of it. The same would be true in reverse.
The ad-based model is the way to go, if you're in Brian's business.
September 30th, 2017 at 2:03 PM ^
September 30th, 2017 at 4:00 PM ^
Scout membership cancel you
September 30th, 2017 at 5:50 PM ^
September 30th, 2017 at 10:07 PM ^
October 1st, 2017 at 11:35 AM ^