Good afternoon everyone
This past weekend my girlfriend suffered a very horrific accident at work. She suffered a major steam burn on her face and partial neck, which she was rushed to the hospital for. They ruled it between first and second degree. She works for a fortune 500 company, not some diner in the middle of no where. What happened was her and a fellow coworker were monitoring an oven. This employee is extremely difficult to work with and is disliked by many. He is also bipolar which creates more issues in the work environment. When my girlfriend asked for help to remove the food from the oven he basically told her to figure it out on her own and that he's not helping her. She began to explain to him how they're required to operate this together as a team to keep up with the demand. In a pissed off way he decided to help her. She watched him go to the backside of the oven and unscrew a release valve to release the steam from inside the oven. She finished what she was working on and then went back to the oven. As she opened the oven the steam rushed out of it and into her face. She was immediately burned and in pain. She rushed to the first aid kit to find burn gel. There was no burn gel in the first aid kit. She then ran to her supervisor and told her "I'm burned from the steam of the oven, I need burn gel." Her supervisor said, "why don't you take a 15 minute break to cool off and come back, you'll be fine." She explained back "I'm really burned badly. It hurts. I'm in a lot of pain." Her supervisor rolled her eyes and said "go take a break." She rushed to the break room and there was her manager. She asked her for burn gel. She looked up at her and her face went white. She said, "go to the store manager now. Your burned extremely bad. Go now." She ran to the store manager yelling at him "I'm burned from the steam of the ovens", he turned around and his jaw dropped. He then went into panic mode and screamed for another supervisor to take her immediately to the local urgent care. He stated that he will send all the proper paperwork to the urgent Care. Urgent Care immediately denied them and said they have to go to the hospital immediately. At the hospital they rushed her to ER without hesitation. Her face was slowly boiling and bursting with puss. The hospital later released her with Motrin and a burn gel prescription. A fellow employee called her later in the evening saying there was a huge meeting with all supervisors and repercussions will be made. It's been a couple of days now and we have not heard back from the company about anything...
We are not looking to pursue legal action against the company because of the necessity to keep health insurance. We also realize accidents do happen and think this is just a major one. In the past two days her face has swelled up tremendously but also has gone down with medicine. Her eye this morning swelled up like there was a golf ball on top of it.
I would truly appreciate anyone's help with this. We are just puzzled as to what to do furthermore and looking to the best lawyers in the world for advice. Love you guys, have a great holiday and GO BLUE!!