BTN blocked through internet provider

Submitted by Watching From Afar on April 9th, 2018 at 9:20 PM
Hello all, I live on the East coast and I don't have BTN, which I need for the spring game. My apartment's XFinity account is under my name so whenever I try to log onto BTN2go (through my sister's account) on my laptop, the "select your cable provider" section automatically tries to log me in through my account. Which, of course, results in a message saying I don't have BTN on my cable subscription. I've tried logging out of my XFinity account, or logging in through my phone, but to no avail. Does anyone know how to bypass the automatic login? Or do I need to find a stream online somewhere? Thanks!


Arb lover

April 9th, 2018 at 9:23 PM ^

The providers share user information and know who's who to a certain extent.  You could try deleating your cookies/history/using a different browser, etc. 


April 9th, 2018 at 9:26 PM ^

Try to VPN or maybe private viewing, but it sounds like Comcast is preventing you from watching BTN because they want you to pay for it. Net Neutrality.


April 10th, 2018 at 4:06 AM ^

You either didn't read his post or have absolutely no clue what net neutrality is. This isn't anything close to an ISP blocking a site, it's a cable provider doing what it has done since BTN started and only allowing regional access to streams combined with a browser cache problem. It has nothing to do with NN and could've easily happened 3 years ago. The amount of people who comment on things they know nothing about is too damn high. 

To OP, clear your cookies and/or try from a browser you don't usually use and you should be able to log in from a different account. Give Incognito Mode a shot too.


April 9th, 2018 at 9:44 PM ^

Clear your browser history.  you have a cookie on your computer with your xfinity account details.  once you've cleared your history/cache then log in using your sister's login information and you should be good to go.



April 9th, 2018 at 10:04 PM ^

It's not enough to just log out of your Xfinity account.  You have to go to the actual Xfinity website and log into your sister's account there.  Make sure you check the "keep me logged in" box.  Then, in another window pull up BTNtogo.  When it tries to log in, it should automatically log into the account already activated in that browser i.e. your sister's account.  

restive neb

April 9th, 2018 at 10:39 PM ^

When I do it, I'm logging in using MY account on a different wifi service that doesn't have BTN. I'd never break the law as you seem to be attempting. You should be ashamed (but his advice is solid, and it'll work for you, you degenerate.)

Victor Hale II

April 10th, 2018 at 6:31 AM ^

I’ve had the same problem when trying to stream BTN content. Thus, I’m only posting here so I can find this thread again quickly on Saturday. Good info, much appreciated.

Blue Mike

April 10th, 2018 at 6:38 AM ^

Keeping your sister's account loggd in should work, but in case it doesn't you can go into your Xfinity account and tell it not to auto-login. Then it should prompt you to log in every time you want to use a TV provider, and you'll be able to log in with your sister's account. 

I don't think staying logged in to your sister's account will work, because Xfinity detects the network you are on and will use that as authentication unless you tell it not to.

The Bos of Me

April 10th, 2018 at 7:52 AM ^

Did you try rebooting? Because that’s what my IT guys tell me to do every time there’s a any problem. Interestingly, they’ve never suggested washing my ass.


April 10th, 2018 at 8:37 AM ^

PSA: BTN content can be accessed via the FoxSports Go app. Not only is FSGo more reliable than BTN2Go but it's also available on more platforms (e.g., BTN2Go is not available on AndroidTV but FSGO is). 

So, if you have a streaming device that has FSGo, start the login process on that device (Roku, AppleTV, Amazon Fire, etc.) and when it tells you to go to a particular website and put in a code, pull out your phone, turn off Wi-Fi so that you're on your cellular network, and go to the website in your phone's browser. Enter the given code, choose the relevant cable provider (Xfinity, Charter, AT&T, etc.) and input your sibling's/parents'/neighbor's credentials when prompted. Your device will then be logged in via their account and you will have access their content.

This obviously applies to other apps (i.e. WatchESPN) that have agreements with participating cable providers.