AD Versus Local Media and Perception

Submitted by antonio_sass on

In my view, one of the biggest failures of the University and Athletic Department in the past 3 years has been public relations.

 For whatever reason, the local media has been hell-bent on cutting down our football team and head coach. Larger media markets pick this shit up via ESPN, SI, etc, and a public perception is formed. From "Major NCAA violations" to "Lack of Family Values"  to "Thugs" to "Embarassing Bust Speeches," the MIchigan brand has taken a hit,nationally. And this matters. It affects recruiting, it sews discontent within our fanbase, and it looks bad for the University as a whole. The really disappointing part is that the original stories are nearly all either massive exaggerations or utter bullshit -- all you'd have to do is a little digging. Nationally, there are still a ton of people who think Rich Rod is dirty, or an asshole, or a cheater. How many times have you heard recruits say "When I met with coach he was much different from what I had heard."

Here's my question: Why hasn't our Athletic Department gotten ahead of this narrative? Why have they let these smears go almost completely undefended? No matter who the head coach is, this is an attack on our football program and university. I'm not asking for David Brandon to publicly endorse RR's W-L record, but he should defend the man and our program's integrity and character. It is both the right and smart thing to do.

Dave Brandon oversaw the recent Dominoes campaign that completely revitalized their brand (at least I'm pretty sure he did), so he's clearly cognizant of the importance of public perception, and he has the tools to shape it. When our recuits and players feel the need to publicly defend their head coach, there is something very wrong with public relations.

I firmly believe that we are still the leaders and the best. The "Michigan Way" is a sacred thing, and needs to be defended.

StephenRKass

December 5th, 2010 at 12:54 AM ^

I'll never forget the sneer on Carr's face when he said, more or less, in answer to a question from a sideline reporter at halftime, "what kind of stupid question is that?" While in general I think you should treat everyone with respect, including MSM, I can understand Carr's frustration with media, and his desire to waste no more time on them than necessary and required.

Things changed when RR gave greater access. This backfired, badly.

I would add yet one more piece, however. The blogosphere. "We have met the enemy, and he is us." While I love mgoblog, and am addicted, we are feeding the beast. We want access to information, and want it now. Funny thing is, I don't think many of us bloggers see how much we contribute to the problem.

M-Wolverine

December 6th, 2010 at 10:57 AM ^

Was it really was a dumb question.  We were up 21-7, and gave up our first TD with 44 seconds.  And with the momentum switch, most of what could have happened was bad things. It was smart to go in up 2 TDs.  But Lloyd being Lloyd, still felt bad about it, and apologized on Michigan Replay the next day, and made light of it and asked how Harris was doing at the Rose Bowl pregame.

Harris: “Well coach I know you get second guessed all week long, how come you did go with anything when you have two timeouts left in the half?
Carr: “Why would you ask a dumb question like that?”
Harris: “Well, I’m just curious with 44 seconds left with a chance to make a move down the field and possibly get a field goal.”
Carr: [stares for a second then walks away, appearing to smile and shake his head, disappointed in the young man or disgusted or both]
Harris: “All right Keith [Jackson], back to you. I guess coach didn’t want to answer that.”

http://www.youtube.com/watch?v=tUu8Nnq5yb0

PitchAndCatch

December 5th, 2010 at 1:09 AM ^

I agree with many of the points you've raised, but I think the supposed hit that we've taken on a national scale is being a bit over exaggerated.  Granted, some bad or embarrassing stories come out in the national media -- it's a part of being an elite university with a storied football program.  But I do not think that these stories affect the vast majority of peoples' views on how they think of the program as a whole.

We are still the all-time winningest program in the history of college football.  People don't just simply forget that.  You look at other Big Ten campuses, and the Michigan game is STILL the game everyone looks forward to most (perhaps excluding OSU), even after a few sub-par seasons.  I go to grad school at another Big Ten school and I'm a M alum, and I know it's the case here.  The respect for Michigan is still there.  People still expect us to be back at the top, and I think Rich Rod has this program on that path.

Saying all of that, I do love the moves that we are making to improve PR, as it is essential in this day in age.

snoopblue

December 5th, 2010 at 1:21 AM ^

The Michigan brand is not deteriorated. I think it may be going in the wrong direction in terms of football, but these things can change fast. The media never reports all the facts. That is just how it is. Most people don't know that the NCAA Violations came about because a reporter and alum from the Free Press that didn't like RR wrote a story without much merit. You can expect all that to be reported by the national media. The flashy, controversial stories are reported in flashy, controversial ways. RR was really shady the way he left WVU, how he denied he was leaving, shredded stuff, notified the team. He wasn't a "Michigan Man," he already had that against him when he came, but all that stuff certainly didn't help. I actually think DB will let RR go after the bowl game because I don't think DB projects that the Michigan Brand will be back on a positive upswing until he is gone, as much as it pains me to say it.

dahblue

December 5th, 2010 at 11:58 AM ^

Their current (and former) allegiance is to the team.  Former players support the program and some have publicly criticized RR because they don't believe he's best for the program.  It had nothing to do with loyalty to Bo, Mo, Lloyd or the media.  They've earned the right to form their own opinions about what is best for the program.  

bluenyc

December 5th, 2010 at 12:36 PM ^

Former and current players have every right to criticize.  But, is it necessary to do it in public.  Why not express it to the AD directly.  This criticism will be over-embellish by the media and feeds a negative perception.  Then, the perception takes a life of it's own, whether real or not.  Is there a reason to have the public and media feed on this, is it constructive.  Isn't criticism mostly suppose to be constructive. 

You tell me if I am using the right example.  By doing it publicly, it's as if they are telling their boss something is not right and if they don't fix it as they want, they will go to their bosses' boss and force their hand.

dahblue

December 5th, 2010 at 12:52 PM ^

Why not express it to the AD directly.

That's a fair question.  I guess none of us really know if they've made an appeal to the AD or not.  I would probably prefer that they took that route first (and maybe even directly to RR even before that?), but after that, I don't have any problem with them going public to do what they feel is best for the program.

bluenyc

December 5th, 2010 at 1:18 PM ^

Fair enough.  I respect your opinion.  I just don't agree.  As a player, you have so many more ways to express your disapproval of things.  They can withhold donations, refuse to appear at any functions in regards to the coach.  Alot of different things.  Once, you go public, the noble gesture is seized by the media and the public and is altered.  The media and the public have less info than these players and assumptions whether true or not will be formed.  It just doesn't help the situation. 

Case in point.  I am not sure you heard about the WTKA incident with Brian last week in which Stan Edwards called the show.  Sometimes wrong perceptions are formed once something goes public.

I love Braylon and he has done more for the school that I will ever do.  But, when he goes on Sunday night football and says he is from Lloyd Carr's Michigan, what does that do.  That was maybe one of the reasons why that led to the WTKA incident.  

If you have time, go back and read some of what I posted on this thread about my own perceptions before I got the other side of the story.  There are always 2 sides to a story and sometimes the wrong side comes out and takes a life of it's own.

mackbru

December 5th, 2010 at 3:01 AM ^

Here's why M hasn't received good press over the past 3 years:

1) The team hasn't been good over the past 3 years. It's hard to get good press when you're not good. 

2) The NCAA hit the team with sanctions and probation.

Worst M team in history. First NCAA violations in history. Winless against OSU and MSU. Not to mention Boren and Dorsey (and Groban). Messy, messy.

How do you "get ahead of the narrative" here? By getting the press to acknowledge that, in truth, the team was consistently impressive, cleared of all charges, thisclose to beating OSU? Strategy might work. In Burma.

The main problem is not bad reporting. The main problem is bad news

Enough with the Palin Logic.

 

 

 

 

Don

December 5th, 2010 at 8:34 AM ^

To quote another famous Republican politician, "There you go again." You're mindlessly repeating the "2008 was the worst Michigan team in history" meme that uninformed fans and idiot media types have been breathlessly repeating since the end of that season's OSU game. It's clear that you're not going to let little things like facts get in your way, so let's recap, shall we?

2008   3-9 (2-6 Big Ten)  .250 winning percentage 

Victory over #9 Wisconsin, 2-pt. loss to 13-0 Utah (which pounded #4 Alabama in the bowl game; the Michigan game was Utah's closest game that season)

1934  1-7 (0-6 Big Ten)   .125 winning percentage

This Michigan team was shut out five times; its only victory was 9-2 against 1-9 Georgia Tech (which was itself shut out four times that year).

I'm not trying to shoot rainbows up anybody's ass about the 2008 team: it was enormously disappointing to all Michigan fans. However, to imply that the 1934 team was better than the 2008 squad—which is what you're doing when you call the '08 unit the "worst M team in history"—is a distortion of the historical record that would make a certain former governor of Alaska proud.

But aside from all this numbers-based stuff: Justin Boren? Seriously? Why don't you just go ahead and say "Family values?"

mackbru

December 5th, 2010 at 3:14 AM ^

Also, yes, the media has been pretty hard on RR. But you make it sound as if the papers have been endlessly carpet-bombing the team and coach? You forget the literally hundreds of "friendly" articles they published about the team, on a running basis:

"Richrod is All-In!"

"This Could Be The Year Michigan Returns To Glory."

"Wolverines Look Faster, Sharper."

It's mostly a sea of puff. The positive articles vastly outnumber the negative ones.

So stop whining.

Seth9

December 5th, 2010 at 3:16 AM ^

From "Major NCAA violations" to "Lack of Family Values"  to "Thugs" to "Embarassing Bust Speeches," the MIchigan brand has taken a hit,nationally.

As these are the main incidents you mention, let's look at them one-by-one.

Major NCAA Violations: Since Brandon showed up, our response has been fine. We admitted a certain degree of carelessness and stated that the Freep investigation was essentially crap. Every media outlet, except the Freep, reported that the NCAA investigation showed that violations were technically considered major but were rather tacky and not worthy of significant sanctions. A few actually noted that the Freep investigation turned out to be inaccurate, but, understandably, most outlets chose not take shots at their fellow journalists. And, of course, the Freep declared victory and moved on because doing anything else would be to admit that they sold their integrity for the financial impact of publishing such a big story.

Lack of Family Values: This popped up when Boren left. The coaches and AD officials never took any major shots at Boren because doing so would have looked really bad. A number of players stated that Rodriguez does promote family values. There was no real way for this to be a PR win, but the story appears to have had a negligible impact on the program.

Thugs: The Feagin story could not possibly do anything good for the football team's PR. But Rodriguez's response of kicking Feagin off the team worked fine. It is annoying that the Freep never really called out MSU for similar and, indeed, worse antics committed before the Rather Hall incident, but there's nothing we can do about that. Calling out another program for their legal troubles never looks good, especially when you're dealing with legal issues yourself. At any rate, this also appears to have had a negligible impact on our program.

Embarrassing Bust Speech: This is also inconsequential. It merely was a chance for our rivals to laugh at us. Media outlets would still be writing articles about Rodriguez's job security no matter what happened with his speech.

The Michigan brand has taken a hit because we have gone 15-21 over the past 3 years, been dominated by our two biggest rivals, and haven't beaten a strong team. There's no way to spin this into favorable coverage. We could have gotten more of a pass if the Freep writers liked Rodriguez as much as Dantonio, but they didn't and there's not much we could have done about that. Except for winning more games, that is, but I doubt even that would keep away the Freep practice investigation, which was by far the most damaging thing you mentioned.

Waters Demos

December 5th, 2010 at 9:04 AM ^

I like the use of the term "narrative" in your post.  It appears to me that a fundamental preoccupation of many media outlets is not investigation (or at least not investigation qua investigation), but instead crafting narratives (and only investigation for purposes of advancing the narrative [see freep and alleged practice time nonsense]). 

I wonder whether defense, i.e., reacting to these narratives in an attempt to set the facts straight, is the right approach.  Perhaps it's better to fight narrative with narrative, in other words, ignore the media narrative and instead craft your own (action instead of reaction)?

StephenRKass makes a great point about M's approach ("we are M, we do things the right way," etc...).  This approach was, itself, an implicit narrative, and a powerful one at that.  I'm not so sure that this approach could not still work.  But it will require some strong leadership and decision making from DB, and he will have to ensure that whoever is M's coach going forward (I don't mean to comment on this topic) has the support they need (I also don't mean to comment on this topic either). 

Ernis

December 5th, 2010 at 2:29 PM ^

IME it's better to respond to attacks not reactively but proactively. Set your own narrative that is positive, not offer direct rebuttals. If we have to defend ourselves against the attacks 1) this legitimizes the attacks and the attackers and 2) we become slaves to their narrative. Better to stay in the drivers seat and dodge the loonies out on the road than to enter the demoilition derby with them -- their domain.