David Brandon: "I Suggest You Find A New Team" Comment Count

Brian

Ace Anbender contributed to this report.

A few weeks ago, one of our users posted a fuzzy picture of an email purporting to be from one David Brandon:

10615422_294725647389729_3736298342185053254_n[1]

We were already trying to confirm or dis-confirm the authenticity of this when Keith Olbermann's show presented it as a fact we're reporting. At that point we had to either confirm it or repudiate it. We've done our best to do so.

We are now reporting this is authentic.

This kind of thing is of course forgeable, but I let it stand because it felt like something Brandon would do. I know this because over the past few years about two dozen people have forwarded me conversations with Brandon ranging from polite enough to the above. 

While the message board thread had a number of details off due to the hand-me-down nature of the information, Ace tracked down the original source of the emails, confirmed his identity over the phone and on Facebook, and got the original. I believe this to be real.

fine-without-you-1

I asked the hivemind for help with confirming that the email was genuine. What followed was a primer on spoofing that led to one inescapable conclusion: nothing is 100% guaranteed. However, you can look at email headers and GMail histories and rule out all but extremely sophisticated forgeries.

This is where a second emailer comes in. Around the same time Brandon is alleged to have fired off the email above, he shot off another after receiving a short rant about how Al Borges was bad and should feel bad:

have-a-happy-life-2

This woman's husband forwarded a much longer exchange with Brandon he had afterward. This ended with the assertion that "you may need more luck than our football team" to deal with his wife.

It also provided a larger body of information to evaluate. I ran it by a couple people intimately familiar with not just email in general but GMail specifically. The results:

The short of it is that the headers check out but there's no way to be 100% sure unless you know for sure the assumptions below are true. The smoking gun is indeed the back and forth GMail thread, that's just not possible unless fabricated by the recipient which we don't think it is (details on why below).

Assumptions

  • Dave Brandon uses a GMail/Google Apps web client (versus say, a desktop client)
  • [email protected] was not hacked and being accessed by an unauthorized third party
  • Neither a 3rd party or the recipients know the specific Google Apps servers for umich.edu's domain
  • The document with the thread between Dave Brandon and the sender was not fabricated

Details

  • The sender's headers appear consistent and indicate authenticity—however, a single email header is insufficient to prove authenticity
  • GMail automatically detects spoofed Gmails and Google Apps addresses—user(s) would have received a warning
  • Replies to spoofed email addresses will go to the real email address—the sender's emails were getting to [email protected] and being responded to.
  • GMail uses signatures in headers to group threads together. Spoofed emails with the same subject aren't put into threads—the back and forth thread is the strongest proof that the emails are authentic. 
  • The back-and-forth thread does not appear to be a forgery—the spacing, elements, and little details (such as "mgoblog.com" being in purple because it's a previously visited address for the user) all seem to check out. 

The longer thread looks authentic beyond reasonable doubt.

    Since the original email is discussed repeatedly in the longer thread, that seems certainly true.
    A second opinion from a professional in the field links the two emails together:

    We have two separate emails that claim to be sent from DB with the same mail server in the header and the same SMTP address. I'm wholly convinced that neither are forged if these are indeed from 2 different people that couldn't have colluded.

    The independent reports I've gotten over the last two years rules out a hack. Dave Brandon has on many, many occasions sent out emails of this nature in his tenure. People have forwarded me nice notes and not-nice notes; it is beyond a reasonable doubt these are authentic.
    Here are more interactions between fans and Dave Brandon provided to me.

"Quit Drinking And Go To Bed"

Another exchange around the time of Brandon's blog in support of Brady Hoke, featuring "quit drinking," class assertions, more ticket threatening.

Dave,

We are sick of all the talk, excuses, and most importantly the losses. You throwing Coach Rodriguez under the bus like you have this week was an embarrassment to the University and more importantly a big cheap shot on all of the players from his classes. Would you classify the game today as "big-boy football?" Would you consider Urban Meyer's offense "big-boy football?" Was that poor excuse of a defense today playing "big-boy football?" Not only was this season an embarrassment to this University, but your conduct over this past week puts a further black eye on this season and has no place at Michigan.  Michigan is now truly a middle of the road Big Ten team and we have you (not Rich Rodriguez) to thank for that.

BRANDON: Quit drinking and go to bed.

Thanks for the classy response. You may have just lost another season ticket holder.

BRANDON: Getting advice from you on what constitutes a classy email is really a joke.

Good luck!

Dave

Dave,

With all due respect, please explain to me what was wrong with my original email? Did I say anything that offended you or that wasn't true?  All I did was reference points that you used in your media tour last week.  When you go out into the public like you did, do you not expect some backlash? To accuse me of drinking is laughable coming from someone in your position. As I have been reading from various writers, I hope you have extreme concern that the 100,000 attendance streak is in real jeopardy. We just want to win and us fans don't necessarily appreciate seeing you on tv and in the newspapers every other day.

BRANDON: I don't believe you know what "due respect" is....

You sent a snarky, negative article at 11:58 PM the night of a very disappointing loss....telling me what "we" are sick of!  I didn't know you had been elected to represent anyone. I don't know who you are....and I really don't care about your views based on "what you read."  And, I don't accept you as a representative of anyone other than yourself.

For you to point out that "we just want to win" is really profound.  Do you think our kids and coaches don't want to win?  Do you think I don't want to win?  Really????

I don't know what you do for a living...but if you want to be an athletic director....go for it.  If you want to be a coach...go for it. 

As it relates to seeing me on TV or in newspapers....I have no idea what you are talking about.  I don't know or care about that stuff....apparently, you do.  You really should get a different hobby!

I will let the ticket office know of your decision to give up your seats.  I am sure we can use your email address to locate your file.  I am sure you will be much happier....because clearly your anger and frustration over our disappointing season has gotten the best of you.

It's too bad...if you got to know our kids and coaches, you would likely enjoy supporting them even when times are tough.  They are quality people who care a lot about Michigan.  Their efforts, sacrifices and commitment goes beyond putting go blue in their email address and pretending to be a loyal fan - they stay positive and continue to fight even when people like you attack them and the outcome of their efforts.

I wish you well....and I hope you find a team to support that wins every game and every season is a complete success.   

Dave

"I Am Sorry You Are 'Upset'"

This was posted as a diary in September by the emailer himself over a year after he'd emailed me and asked me to keep the exchange private. This is the key section and is verbatim from the email he provided me in 2013:

[My first name],
I received your message and I am sorry you are "upset" over a noodle.
Clearly, this is a very troubling matter for you.
Perhaps the lesson here is for you to be careful not to believe everything you read. There was an event at the Stadium Friday and this promotional piece was included.  It was removed at the conclusion of the event.
I suggest you relax and enjoy the football game today!
Go Blue!!
Dave

His response:

Dear Mr. Brandon,

Thank you for your timely response. I am not upset about a noodle, however, but about the possibility of advertising in Michigan Stadium on game days now and in the future.

I suggest that you drop the condescending tone.

Go Blue!

Brandon:

Thanks for your very helpful input!!

Much appreciated!!

Dave

"Thank you so very much… incredible insight"

In response to a guy advocating against Les Miles for breaking oversigning rules, eating grass, and clapping annoyingly, ending with

Mr. Brandon likes to refer to Michigan football as a "brand." Though I would strongly suggest he stop using this term immediately (academia is not Corporate America, nor is UM football a pizza that tastes like cardboard), I'd also implore him to compare Les Miles' behavior with the "brand" he's trying to protect.

Brandon's response:

Mr. Smith,

As you are helping define the difference between academia and Corporate America for President Coleman and me (thank you so very much….incredible insight!) you inaccurately stated my reference to branding at the University.  I have never referred to Michigan Football is a “brand”….because it is not.  I have referred to the “Block M” as a brand….because it is!

Michigan Football is one of the many ways we build our brand at Michigan…as do the rest of our athletic programs, our health system, our academic units, and just about everything else we do at the University.

If this troubles you….I am sorry.  However, it won’t change the fact that our Block M is one of the most recognized global brands in higher education…and I would think anyone with an email address of “UM Alum” would understand the power of that!

Go Blue!  And, thanks for providing your deep research on Coach Miles.

Dave

What about FOIA?

I have been informed that Michigan erases Brandon's email regularly to prevent responsive requests by a person who worked in the athletic department for three years.

A FOIA request for an email sent or received by Dave Brandon would end up going to his secretary. If the date of the email is given, his secretary would not even need to look to see if the email exists. All of Dave Brandon's emails are manually deleted from his university email once they are about one month old. They have been since he started. Since it is done manually, sometimes it's actually a little later, sometimes it is a little sooner, especially if the email is something that may be FOIAed.

But it was explained to me that the whole point is to avoid responding to a FOIA request (like this one). I've been following this email/FOIA issue, and after I spoke with one of my friends in the athletic department, we agreed that we would be shocked if that email still existed in his email, even if it did exist at one time.

This is why a specific request filed by an MGoBlog member turned up nothing. I have two FOIAs in with the department currently, one for six days of mail to and from two email addresses, the other for [email protected] and [email protected] dating back to January 1st of 2013. The department wants to charge me $385 for the first request and $1215 for the second—if those are at all proportional than there's approximately three weeks of email sitting there.

Is this legal? Our local law-talker BISB weighs in:

--------------------------------

If a state employee (such as, for random example, a University Athletic Director) deleted email exchanges, he was probably in violation of Michigan's FOIA law. Emails sent by an employee in the course of his official function are considered public records. The University of Michigan, and its employees, have an affirmative obligation to maintain public records:

MCL 15.233(3): "A public body shall protect public records from loss, unauthorized alteration, mutilation, or destruction."

That duty extends to the individual employees. Intentionally deleting emails as a means of preventing them from being FOIAed would be a violation of MCL 15.240(7):

"If the circuit court determines... that the public body has arbitrarily and capriciously violated this Act by refusal or delay in disclosing or providing copies of a public record, the court shall award, in addition to any actual or compensatory damages, punitive damages in the amount of $500.00 to the person seeking the right to inspect or receive a copy of a public record."

"Capricious and arbitrary" essentially means without cause and in an abuse of power. The University of Michigan is the one subject to the penalty, but the employee is the one who committed the violation.

-----------------------------------

Since the punishment is so paltry, Michigan doesn't seem to care.

Documents

The recipients of these emails are private citizens who would like to remain such so I've blacked out their email addresses. All else is as received. There are links to the originals in every section; here they are in a group.

"We will be fine without you"

"Have A Happy Life"

Longer exchange 1

Longer exchange 2

Longer exchange 3

Quit Drinking 1

Quit Drinking 2

Quit Drinking 3

Les Miles

I'm sorry you are 'upset'

Comments

bighouse22

October 28th, 2014 at 9:54 PM ^

That seems like the type of appropriate response you should get from someone in his position. All to often I find Mr. Brandon to act more like Mark Dantonio with his ridiculous responses to player comments/actions.  Dantonio seems to always take positions and make statements that are beneath him and his position.  

 

Jacoby

October 28th, 2014 at 7:34 PM ^

As much as I hate Brandon (the Smile Committee thing really did it for me), I don't really have any problem with him being an ass to random internet people who fill up his email inbox with unsolicited rants. These aren't normal, kind people he's having a discussion with. The people writing to him are tracking down the AD to blame him for hiring a coach who most of these people supported hiring in the first place. So the AD isn't more clairvoyant than the rest of the country and all the experts. So what? And just because he isn't willing to axe Hoke doesn't bother me. If we want good coaches to come here, we should treat our current coaches with more respect. Sometimes the fan base, as evidenced on this board, can be terrible. I'll bet that if any of you freaking out about DB now were in his shoes and fielding an endless stream of hate-filled emails, how many of you right now can confidently say that you would respond with total politeness? None of you.

As someone who grew up in Ann Arbor, I took pride in Michigan fans for their general respect for the players, coaches, and team, even when times were tough. And when I went to Texas for undergrad I looked down on them for their vitriol, harsh treatment of players who aren't perfect, and general condescension towards any and every aspect of their own football program. But these days we are just as bad. Maybe if your first Michigan game was in the 2000s you lack a frame of reference, but there was a time when Michigan fans didn't lose their composure and demand perfection.

All that being said, DB should be let go for reasons of actual merit. For having transformed the heritage into a tacky "brand," this is reason enough to show him the door.

 

bighouse22

October 28th, 2014 at 9:47 PM ^

It is not acceptable for a public or private employee to respond in such a matter to their customers.  It is highly unprofessional and inappropriate for a University Employee to respond to the fans in this way.  

As a polished Executive there is no reason he should have responded to negative/harsh emails with vitriol back.  His role is to represent the University, not engage in childish retorts. 

I am extremely disappointed that anyone would consider these types of responses acceptable at any level.

B-Nut-GoBlue

October 29th, 2014 at 12:00 AM ^

I actually think there are plenty of respected people (small people mind you, not the big time donor types, but people who matter and are an integral part of the fanbase) who have e-mailed or written him.  What is one to do to help enact governmental change?  Write your local congressman or even State Senator.  DB is the one to write to in these trying times and again, I think many have resorted to doing so.  Many have not been so polite but I'm sure many have and it seems plenty who were polite may have gotten this shitty treatment from this asshole.

Future Us

October 28th, 2014 at 8:03 PM ^

I remember finding this blog in 2006 it was innovative in the way that it broke down every single play, I thought it was neat. Now the blog actually has a hand in the eventual firing of an Athletic Director. Powerful stuff...

WhoopinStick

October 28th, 2014 at 8:10 PM ^

I can't believe how many whiney e-mails people send Brandon. Granted his responses are unacceptable but I know I would have a hard time not being snarky or sarcastic in responding to some of these e-mails.

goblue1131

October 28th, 2014 at 8:18 PM ^

I personally don't think Dave Brandon (or any A.D.) owes the people E-mailing him anything whatsoever. His job seems easy, but I'm sure it's not. If haters are going to criticize him, he has a right to respond any way he sees fit. He is being civil but direct in his responses and I see no problem with that. The fans/ Alum/ Press and fans in general are not his boss and he should not feel the need to take crap from them. I feel the real arrogance is the people who think he "owes" them something...He does not. He was hired to do a job and he's doing his best. I don't agree with everything he does by any stretch...but I also have no entitlement as a fan that he should take crap from schmucks (just like me) sending him hate emails.

 

BornInA2

October 28th, 2014 at 8:46 PM ^

He may not "owe" them a response, but clearly dickish responses serve no purpose whatsoever, except for making the person sending them feel better for a very short period of time. The best response to these emails none at all, or simply, "Thank you for your input."

Being a dick is just being a dick. Even if you end it with "Have a happy life".

CoMisch

October 28th, 2014 at 8:56 PM ^

Goblue1131 a Dave Brandon loyalist. He probably thinks Robinson was a good D Coordinator too. Face it, Pizza Boy almost ruined Dominos and now he's doing the same thing to Michigan football. Sorry, but our season ticket holders don't deserve responses like that and the students don't deserve the treatment they've received either. Pizza Boy is coward like his father before him.

bighouse22

October 28th, 2014 at 9:48 PM ^

I do believe that Mr. Brandon could not possibly be expected to respond to everyone who sends both positive and negative correspondence.  However, what I find interesting is how many people fail to realize they are actually operating in service industries, which means that you have to actually take into consideration the opinions of your customers (i.e. the fans).  Athletes and former athletes seem to have the hardest time with the concept that their livlihood is solely based on fans (through tv, merchandise, donations, ticket sales and concessions).  

If you choose to respond to emails (good or bad) you always need to take the high road.  I personally find it amazing that a supposedly polished Executive and University Representative would think it was appropriate to respond in this manner.  

If the emails you are receiving are so inappropriate that it leads you to respond that way, why respond at all or just give a standard we work very hard to understand the concerns of our fans and will continue to take your concerns under consideration.

It is a no win situation to try to respond by attacking customers, whether they are right or wrong.

Gitback

October 28th, 2014 at 10:29 PM ^

did Brandon's job before Brandon, and I had occassion to see a few of the emails that were sent his way when the basketball team wasn't doing so well.  I also saw his responses, and I can tell you this, he didn't get snarky.  Martin had standard responses along the lines of "we appreciate your comments... we appreciate your passion... rest assured we share your concerns... we are working hard to make our program live up to the standards we have here at Michigan..." so on and so forth.  

I don't care how "hard" the job is, I don't care how "stupid" some fans can be, as the AD, YOU are the professional, you are the one hired to bridge the gap and hold things together, and you are the one who is supposed to handle your business with dignity.  

If your AD can't keep his composure and take the high road when disgruntled fans start venting, then its perfectly legitimate to wonder whether or not he's cut out for the job.  The point of all this isn't that being the AD of a major university isn't easy (DUH!  That's why he gets paid the big $$) It demonstrates that he's really out of touch with what his job entails.  

The fact that he'd even engage in this type of back and forth sends a strong message about not only his lack of professionalism, but his ability to keep his head and make smart decisions.  The point is further underscored by the fact that he did this via E-MAIL... REPEATEDLY.  I mean, did he seriously  think  these would never come out?  Brian has a few, JUB apparently has a few, it doesn't take much to bring them all together.

Even if we were to assume that he just isn't much for professionalism and decorum, you'd think that a sense of self preservation would have made him go "wait... should I really say something like this to a fan in an email?"  The fact that he wrote these things, then hit "send" says a lot about not only what he thinks of himself (he clearly believes he's the most clever man in the room), but of his ability to evaluate a situation and handle it appropriately.  

These emails not only emphasize how out of touch he is, but they reinforce the opinion that he is not a very good decision maker.  You read these emails and you think "yep.  Sounds like the kind of guy who would think that trolling MSU with sky writing would be a good idea... and then would think that denying it after being caught red-handed is also a good idea."

BornInA2

October 28th, 2014 at 8:40 PM ^

Is the University of Michigan REALLY using Google for their email? I may be more shocked by that than I am the inexcusable things that Brandon appears to have told fans, alums, season ticket holders, etc.

There is, of course, one more possibility: Many A level execs have widely known email addresses that are screen by others, and a much more tightly held address for other communication. It's possible that a screener took it upon him or herself to fire back responses to critical emails.

meatchoke

October 28th, 2014 at 8:57 PM ^

Google hosts many institutions email servers. My employer switched over about a year ago and it's been awesome. Google apps for education offers a lot.


Sent from MGoBlog HD for iPhone & iPad

PAproudtoGoBlue

October 28th, 2014 at 9:09 PM ^

So I guess I can take Les Miles off of my wish list.  Could you imagine what he could do with our talent? But hey the guy over recruits, in a conference that does this as the rule, and more importantly he eats grass.  I guess there's no advertising revenue in that,so forget the fact that he's got a ring and wins consistently in  footballs toughest conference.

Seth

October 28th, 2014 at 10:18 PM ^

I mentioned to Brian when reviewing this that it needed some context and he said he'd give it later. If Brandon's been firing off one of these hate messages once a week or so since he got here, that's alienating about 300 people, i.e. 1/1,000th of the 300,000-strong waitlist Michigan used to have and has no longer thanks to Brandon's leadership.

Of all the things we have against him, "sometimes gets mad on the internet" is hardly his greatest fault. It absolutely does give a window into his personality when he's challenged.

The thing I find far more appalling is the criminal FOIA dodging by deleting emails. Public employees' work emails are public because the public is ultimately responsible for their employees' actions. Not only is he breaking the law, he's charging more than the cost of the fine to the media the fine is supposed to be paid to.

I would find that grounds for immediate dismissal, and there ought to be a lawsuit against the university that forces it to take fees off of FOIA requests, and pay a punitive fine in lieu of however many potential public records were destroyed. It seems to me a classic case of a public employee thinking he's above the law, and a public institution granting an official the power to thwart the people.

one ring

October 28th, 2014 at 11:58 PM ^

We don't know that what we perceive as FOIA dodging really rises to the level of criminality yet, Seth, do we? 

I actually do get upset at the idea that a guy in a high-profile position of leadership exhibits such a lack of professional decorum.  Of course, he will get mail and email from unreasonable and irrational constituents.  So does POTUS.  So do the CEOs of GM and Ford.  So does Bill Gates. So did Steve Jobs. So do university presidents and every athletic director at every institution that has kids and parents and fans, right down to Slauson Elementary School.

Leaders in these positions are expected to know better.  They are conditioned to take the high road.  They are conditioned to turn the other cheek in these communications.  They must take it, absorb it, deflect it, and move on.

What these select email show is an insecurity that is unbecoming of a person in this position.  It shows a lack of respect for his consumer-base as a whole, and an unprofessional need to marginalize people who dare to address him and question the manner in which he performs his job.  He has to let people know that he's in charge and that he's the smarter one.

Unprofessional.  Unacceptable.  Unfit for leadership in a broad-based, diverse enterprise.  It reflects very poorly on the institution.  And if he is allowed to continue, it will reflect very poorly on the new administration.  It will have an adverse effect on the on-going fundraising campaign.  It could even cast a shadow on the impending celebration of the university bicentennial, which is in planning now.

Frieze Memorial

October 28th, 2014 at 10:56 PM ^

For what it's worth, I actually respect him more after this.  Of course, I *like* him even less.  But he is giving honest answers to emails.  It would be much easier for him to write some bland corporate-speak answer to all these emails: "Thanks for your feedback!  Your ideas will help make Michigan even better.  Go Blue, and see you at the next home game!"  

Kinda weird that he doesn't take the corporate route on this.  It's more work for him and he has to know that he's going to catch some static. 

smwilliams

October 29th, 2014 at 12:42 AM ^

I can't believe Brian didn't bust out his "Some people are in charge of things are just in charge of them for no reason" thing. 

This is literally the best example ever of that.