WAY OT - Fickells get pizza boy fired

Insulting your customer is something you don't want to do if you want to keep your job.

That's no way to treat a fellow alumnus.

EDIT:  Missed the whole high school kid part, and my joke is now meaningless.  I will accept my punishment and leave it for the wolves.

I mean, it depends on how he said it. He probably shouldn't say it at all, but if it was meant as like a light-hearted joke and the Fickells got all butt hurt and serious about it, then they come off dickish for getting him fired. If he was just being flat out insulting, then I understand.

As Co-Defensive Coordinator is Fickell responsible for the big picture or the day to day?

Tackling seems like a day to day responsiblity.

In all seriousness, the guy probably should have kept his mouth shut. Don't say things to customers that could be taken as an insult. That said, a major college coach needs to learn how to let this kind of thing go. Both of them were wrong. So Ohio.

Wow. Hasn't he ever seen the movie (or read the book) Friday Night Lights? He's lucky that's all the kid said to her.

I met Al Borges' wife last offseason.  I told her that we need MOAR bubble screens.  She agreed and said that she'd work on Al.  

All of a sudden, BOOM 2 BUBBLE SCREENS last week.

/doireallyneedtoaddthistag?

What if the kid's family has a season ticket package? Would it be okay for him to be critical of the coaching and the team then? He is paying premium dollar for a sub-standard product.

If Mrs. Fickell's pizza sucked, she can call the pizzeria and complain, right?

Just playing devil's advocate here.

The funniest thing about the story is the drastically different sides to it.  And I love that OSU's public relations department gets involved in this silly little thing.  They don't teach their kids to keep their mouths shut (see all of the past and current players that tweet and say stupid things) but they get involved in the Pizza Incident.  Idiots.

Dave Brandon needs to invite this kid up to a game.

questioning Mr. Willhouse. He could have gone to OSU's AD and complained. He was in no position to raise the issue at all, ESPECIALLY with the coach's wife, as she is not a football coach and was just trying to order some damn food. Being a season ticket holder has nothing to do with it in this instance. Whatever the case, it appears it was the manager who took the greatest offense at the employee's conduct. While I hate OSU, I don't think they can be correctly characterized as a "substandard product" as they are undefeated.

that the delivery guy was an OSU grad

Without proper context, I can't say if this is an appropriate response, but my initial thought is that this is such an overreaction.  Oh, your husband has a public job, and a kid in the public criticizses it?  Let's get him fired!  Just seems like a silly thing to do.

The thing about the situation that makes Fickell look bad is that the kid's boss heard the comment, and didn't fire him on the spot (had it been something offensive, he would have). The boss then called the Fickell's and asked if the boy deserved to be fired, and they said yes.

The Fickell's could have easily been understanding and said he was just a kid and didn't need to be fired. He obviously a Buckeye fan if he knew enough to comment. This just makes them look like assholes. "What, a kid said something bad about me? Fire him!"

doubt this kid lost his job for this.  Probably smoking pot in the bathroom.

i think the fickells overreacted a little bit, but from the perspective of a customer-employee relationship, the kid should have kept his mouth shut. this is customer service 101 kind of stuff.