Rich Rod - pick the good and the bad

OK, time for some healing. I think most of the bickering on the boards have been because people take the extremes they hear elsewhere, from the radio, other boards, etc., and move those feelings here. In other words, everyone who has a criticism of something Rich has done is really saying "FIRE HIM TODAY!!", and everyone who says there are reasons the team is bad is making excuses, and "HE CAN DO NO WRONG". And at least here, for the majority, I don't think that's what either side is saying. So I was curious, from all you knowledgeable posters, what has Rich Rod done right, and what has he done wrong? One item of each. I'm not trying to turn this into a pro and cons board, because then people are saying whether he's doing a good job or not. I'm just trying to find some middle ground here. If you think he's done a poor job, what's the one thing you like most about what he is doing? What excites you about the future? If you think he's all that and a bag of chips, what's the one thing you'd change about him if you could put on the Wizard Hat? What do you wish was different? Again, try to limit to one, because it's not a judging panel on him as a coach. But just an illustration that those that love him can say "yeah, he didn't/doesn't do that too well" and those that are feel he may be lagging can say "but he's really good at that". I thought of the concept more than the items, but it's not fair to ask without saying, so here are the ones that most come to mind right now for me: Positive - Not to be too generic, but I really like the offense. Forget watching Oregon and such (though you can, it's fun)...you can even see when MICHIGAN is clicking, on first drives, or earlier games, what this offense can do when it's run properly. The hurry-up, keep them on their heels, what the hell are we going to do next? feel of it. And that it's primarily a running offense. Bo would be proud. It's modern, and it's old fashioned. It does what bothers teams the most (see Brian's TWIS post on USC), and still holds to the tradition of what works and succeeds in football. When that full offense is in, it's going to be fun to see it done to other teams. Especially after cursing it for years when it ripped us up. Negative - I was going to say something else more football related, but I think the judgement is still up in the air on that part, so I came down to the one thing: I wish he would hire a PR firm, or take a training course, or something. Cure the foot in mouth disease a little. Because I really believe he means well, is shooting from the hip, and wears his heart on his sleeve. So most of what he says is coming from a good place. It's just the delivery that lacks polish sometimes, and comes off badly. You don't have to be Lloyd's one word answers, but with time I could seem him being more of a slick charmer, like a Bobby Bowden type (the man can practically tell you, why gosh darn yes, we're cheating our asses off...aren't those kids precious?...and get away with it). Heck, there's no one way to do it. Spurrier came off as arrogant and made it work, Lou Holtz dorky, Bo gruff, Carroll as "isn't this all fun?"...but there's a smoothness to their style. And yes, winning will make anyone seem better. But that would be my one.