Regional Comcast Outage: SE MI

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October 20th, 2012 at 8:14 AM
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mgokev
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Joined: 06/17/2009
MGoPoints: 6996
Regional Comcast Outage: SE MI

I'm hoping this saves some of my fellow mgobloggers from waiting on the phone for 1hr 23min as I did this morning.  I just got off the phone with Comcast and they are experiencing a "major multi-city outage" in SE Michigan.  I currently have no internet or television and due to the severity of the issue, the service rep has no timetable of the return of services.

Apparently it has something to do with the major lines and according to the rep, this happened overnight and they were just made aware this morning.  The issue has the potential to keep services unavailable for multiple days, though they're "working very hard to restore services".  There is nothing that can be done and when services are restored, they will just reappear.

My hopes are that this saves some of the mgomobile users from wasting their time as there's no other information to share.  You should* receive a prorated credit for today's service outage.

So if you had plans to watch the game at home or have a bunch of friends over with a bunch of food you bought yesterday and have already started to cook in preparation of Gameday, the noon games, and of course our game [sigh], you might want to try a bar...well, one that doesn't use Comcast for their TV's, I guess.

Here's to hoping it's fixed within the next seven hours.

GO BLUE

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October 20th, 2012 at 8:18 AM | Breaking news: Comcast sucks (Score:3 Normal)
allintime23
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Joined: 09/21/2009
MGoPoints: 2381

Breaking news: Comcast sucks

All in for some manball.

October 20th, 2012 at 8:23 AM | I know.  It's the only (Score:2)
mgokev
mgokev's picture
Joined: 06/17/2009
MGoPoints: 6996

I know.  It's the only provider wired to my building.  I feel like this has something to do with the game being on BTN.  Or Mark Dantonio. Or both.

GO BLUE

October 20th, 2012 at 9:36 AM | Comcast Sux (Score:1)
MGoSoftball
MGoSoftball's picture
Joined: 10/18/2010
MGoPoints: 3593

that is why I upgraded to Directv.  DTV is reliable, more HD channels, and more standard channels; all cheaper than Comcast.

I know I sound like a commercial but I had comcast for 20 years.  Then I could not take it anymore.  I switched to DTV and never looked back.  DTV has the best customer service.  If you call to complain about the Lions, they will give you 3 months of Showtime for your aggitation.

Switch to DTV today.  Call 1-800-DIRECTV.  I get to take my receiver with me to tailgates, vacation etc.  DVR is awesome.

From the Red Cedar Message Board:  "God hates us."  Yes He does Lil Bro, yes he does.  Everyone hates you.

October 20th, 2012 at 11:09 AM | If you still have internet (Score:2)
Nosce Te Ipsum
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Joined: 03/12/2010
MGoPoints: 5498

If you still have internet access and an HDMI cable then you're in luck. Log onto your account on xfinity.comcast.net. BTN is now available online. Plug your HDMI cable into your computer and hook it up to your tv. I am having people over and already made sure it would work about ten minutes ago. If you have those things then you're gold.

Omnia mutantur nos et mutamur in illis.

October 20th, 2012 at 12:40 PM | So it's available online (Score:2)
M-Wolverine
M-Wolverine's picture
Joined: 10/04/2009
MGoPoints: 38826

But they can't come to a deal with BTN2GO? Sigh.

"I love him, he's a great coach, he's a great mentor, he's a great friend. He's every single thing you want a college coach to be, and he does it flawlessly." -David Molk

October 20th, 2012 at 8:33 AM | Royal oak (Score:1)
kozmo6011
Joined: 01/08/2011
MGoPoints: 143

No problems....thanks for a small heart attack though

October 20th, 2012 at 8:29 AM | Now I can't have my gameday (Score:5 Normal)
SheridanForHeisman
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Joined: 01/16/2012
MGoPoints: 523

Now I can't have my gameday party with some Cambodian whores. Fuck you comcast

If you don't like Michigan you are a peasant

October 20th, 2012 at 8:26 AM | I'm a Comcast subscriber in AA.. (Score:1)
woomba
Joined: 10/19/2011
MGoPoints: 220

and have no issues.  Phew!

October 20th, 2012 at 8:37 AM | The solution is DirecTV (Score:1)
Huma
Huma's picture
Joined: 08/05/2008
MGoPoints: 539

I realize this wont help anyone today, but DirecTV is the long term solution. I made the switch several years ago and have been very happy. The quality and customer service blows comcast out of the water. Unfortunately still have to use Comcast for interwebs, though.

October 20th, 2012 at 8:46 AM | While this is true (Score:1)
ppToilet
ppToilet's picture
Joined: 04/18/2011
MGoPoints: 777

I've been swearing a lot as the bad weather has been messing with the reception. Nothing is perfect and I use Comcast for internet too (which I then will use to stream when Directv goes down).

October 20th, 2012 at 9:00 AM | Might be time (Score:1)
BlueMan80
BlueMan80's picture
Joined: 01/21/2011
MGoPoints: 2376

For an epic Hoke dish point.

Got my house painted this summer and the painters must have bumped my dish. Reception was poor with a nominal cloud deck. Got a repoint done and it takes big thunderheads to cause problems now.

October 20th, 2012 at 9:43 AM | Ebay has signal (Score:1)
MGoSoftball
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Joined: 10/18/2010
MGoPoints: 3593

readers for $10.  If you are a techy then you can move the dish all around.  There are Android apps now that let you find the sats so its so much easier.

My service only goes out for 2-3 minutes during the worst (40,000 foot) storms.  I think I was out only once this year.

From the Red Cedar Message Board:  "God hates us."  Yes He does Lil Bro, yes he does.  Everyone hates you.

October 20th, 2012 at 8:39 AM | Alabama (Score:2)
Two Hearted Ale
Two Hearted Ale's picture
Joined: 06/10/2011
MGoPoints: 445

The Crecast cable at my family's cottage in southern Michigan cut in and out for the entire Alabama game. I can't stand Comcast.

That said, we have internet service right now in Pittsfield Twp. for what its worth.

Good luck to those whose cable is out.

October 20th, 2012 at 8:54 AM | That may have been the (Score:3 Normal)
Needs
Joined: 08/05/2008
MGoPoints: 4162

That may have been the optimal way to watch the Alabama game. At least you had something other than our play to get angry about.

October 20th, 2012 at 8:40 AM | Sparty did it (Score:1)
Tater
Tater's picture
Joined: 08/13/2008
MGoPoints: 10376

Sparty did it.  STAEE grads want as few people as possible to see the beatdown they are going to get today, So, instead of vandalizing EL, they took it out on some major Comcast trunks.  

This might be the most clever thing anyone from STAEE has ever done.  Since they love to revise history, maybe they can come up with their own "alternate reality" where their "heroes" injure Denard early and they win by four touchdowns.

Or, they can simply say, "video or it didn't happen" after they sustain their thrashing.

 

 

 

October 20th, 2012 at 8:47 AM | Okay (Score:2)
doughboy
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Joined: 10/27/2009
MGoPoints: 866

in Northville.

October 20th, 2012 at 8:47 AM | SW Wayne County Here... (Score:2)
LSAClassOf2000
LSAClassOf2000's picture
Joined: 01/07/2011
MGoPoints: 8743

Here in Romulus, we had no TV but we did have Internet and phone service. The TV service came back about 45 minutes ago for us. Hopefully, it is completely resolved soon for everyone. 

"Funny isn't it, how naughty dentists always make that one fatal mistake."

Follow the random tweets of a Michigan alum - http://twitter.com/#!/LorneEC3

October 20th, 2012 at 9:02 AM | Anyone know about Bloomfield (Score:2)
WolvinLA2
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Joined: 11/13/2009
MGoPoints: 17671

Anyone know about Bloomfield Hills?

October 20th, 2012 at 9:06 AM | Why would they need Comcast? (Score:4 Normal)
bdsisme
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Joined: 09/19/2010
MGoPoints: 5480

Why would they need Comcast?  Their residents all sit in the Club Level.

"It would be a travesty, it would be ridiculous to all of a sudden come back and get the feeling back, get the health back, feel good again and then all of a sudden go throw some other colors on my shirt and go coach."

October 20th, 2012 at 9:28 AM | Troy is OK as of about an hour ago (Score:2 Normal)
Raback Omaba
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Joined: 03/07/2009
MGoPoints: 812

Troy is straight right now.

October 20th, 2012 at 9:12 AM | If you're having cable (Score:2 Normal)
blacknblue
Joined: 06/18/2009
MGoPoints: 419

If you're having cable problems I feel bad for you son. I got 99 problens but BTN ain't one.

No seriously I'm in Sterling Heights and my service is perfect.

October 20th, 2012 at 9:13 AM | Good in Sterling Heights (Score:1)
JDVan
Joined: 04/07/2010
MGoPoints: 349

Good in Sterling Heights

Somewhere Roll Damn Tide is lurking...

October 20th, 2012 at 9:22 AM | Coming in clear in Trenton (Score:1)
kruszka119
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Joined: 09/02/2012
MGoPoints: 7

It's all good here in Downriver... (insert Downriver joke here)!  GO BLUE!!!

October 20th, 2012 at 10:57 AM | South (Score:2)
lbpeley
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Joined: 01/29/2009
MGoPoints: 1585

Detroit?

October 20th, 2012 at 9:54 AM | AT&T is the way to go. Uverse (Score:1)
Professor X
Professor X's picture
Joined: 11/20/2011
MGoPoints: 147

AT&T is the way to go. Uverse has improved leaps and bounds over the past two years. My Internet is good enough that I can play WOW and NCAA football without lag.

October 20th, 2012 at 10:03 AM | I have been as dissapointed (Score:1 Flamebait)
swan flu
swan flu's picture
Joined: 08/16/2010
MGoPoints: 1114

I have been as dissapointed with Time Warner as I was with Comcast previously.  But I can't afford to pay for dish in addition to internet, so I think AT&T will be my next cable provider

Tenim un nom el sap tothom. Barca, Barca, BAAARCA!

October 20th, 2012 at 10:04 AM | Brighthouse FTW (Score:2)
jhackney
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Joined: 12/11/2008
MGoPoints: 18446

October 20th, 2012 at 10:09 AM | This seems to happen more (Score:2)
artds
artds's picture
Joined: 09/04/2009
MGoPoints: 2790

This seems to happen more frequently on Saturdays for some reason

Every time an MGoBoard poster complains about a thread topic, God kills a baby panda.

October 20th, 2012 at 11:08 AM | It's because... (Score:5 Normal)
HartAttack20
HartAttack20's picture
Joined: 06/08/2009
MGoPoints: 1371

It's because you touch yourself at night.

I can only continue to reference the fact that I live in an onion factory.

October 20th, 2012 at 10:51 AM | TT lolComcast (Score:1)
BlueDragon
BlueDragon's picture
Joined: 11/14/2010
MGoPoints: 16716

Don't switch to Time Warner. Awful awful provider.

Abort, Retry, Fail?

October 20th, 2012 at 11:09 AM | www.firstrowsports.eu, if you (Score:2)
biakabutuka exp...
biakabutuka explosion 3000's picture
Joined: 04/17/2009
MGoPoints: 2165

www.firstrowsports.eu, if you must. Or a bar. Or the radio.

October 20th, 2012 at 11:10 AM | I have AT&T (Score:1)
Leonhall
Leonhall's picture
Joined: 06/14/2012
MGoPoints: 700

I don't like the hd, it's not as crisp, not sure why?

Denard Robinson......They're not going to catch him!

October 20th, 2012 at 11:32 AM | I blame Dantonio. It is a (Score:1)
aiglick
Joined: 11/27/2010
MGoPoints: 1442

I blame Dantonio. It is a conspiracy.

/s

Here's hoping for a bright future. This team does try hard and I will continue to support them.

October 20th, 2012 at 12:21 PM | Thanks for the BTN internet connection (Score:2 Informative)
willow
Joined: 04/02/2010
MGoPoints: 93

I cut the TV cable with Charter and my problem was that they began blocking internet streaming MSNBC, ESPNs and BTN even though I have subscriptions to both.  

There is another connection that is great (but doesn't get me BTN) and is not blocked on Charter internet:  stream2watch.me.   The resolution is excellent.

There is a lot of irritating adware, but here's how you deal with it:

  • make your channel selection "live sports" or "live TV",
  • only respond to the red text  "click here to watch the stream,
  • be patient while it sets it up,
  • ignore the "you don't have the video app to watch it" and "download" messages, 
  • don't bother to try to close anything. 
  • wait until you hear the audio.  You'll see that the ad will be concealing much of the video frame
  • if you can find the long, solid red control bar on the right end, the full screen should obliterate the ad
  • if there is no red bar, the click on the X that is somewhat below the upper right corner on the ad and it will go away.

I am now a happy fan.

 

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