Its almost impossible to go to college without taking out loans. I am sure many on this board are in the same boat as I am, huge loans and a long repayment period.
I start my repayment in April and have started to notice some shady tactics going on with my loans. I have a mix of stafford loans and then 2 private loans. Recently SallieMae decided to lump all of my loans into a "billing group" without my consent.
This means you send in your payment and they first pay fees, then interest, and then principal. You have no freedom as to what principal loan they pay down though. This means they can pay down low interest loans before any higher interest private loans.
Has anyone had any experience with this? I thought maybe being a college related board it would be a good place to ask. I called SallieMae and got Indian customer service and then an Indian Manager. Both were clueless and tried to enroll me in some non related garbage.
EDIT: Thanks for the help in this thread. I actually got an immediate response from SallieMae HQ in WA. They were EXTREMELY apologetic and offered to split my loans any way I wanted. I doubt very highly that they would have did anything had I not complained via the corporate email.