Not sure if this is still relevant, but I know some people got ripped off by Rich Robots vis-a-vis this very site. I was perusing through the Woodland Mall in Grand Rapids on Black Friday (my loyalty to my brother and his family surpass common sense, as it were) and noticed a kiosk peddling these really cheesy shirts, diagramming a person pointing out the location of Grand Rapids on their hand, with their other hand.
And the purveyors of these unfashionable articles were none other than the infamous Rich Robots themselves.
So, if you seek reimbursement and care enough to head over there and do whatever one does in such a situation... there you have it! They are, apparently, making some money and should be in a position to repay.