"The face of the operation is Briatore (referred to exclusively in the film by his colleagues and angry, chanting detractors as "Flavio"), an anthropomorphic radish who spends most of his time at QPR plotting to fire all of the managers."
At press time, Harbaugh had sent Michigan’s athletic department an envelope containing a heavily annotated seating chart, a list of the 63,000 seat views he had found unsatisfactory, and a glowing 70-page report on section 25, row 12, seat 9, which he claimed is “exactly what the great sport of football is all about.”
"I don't think you can ever be comfortable," Kampfer said. "The day you start getting comfortable is the day you start going backward. So you have to learn something new every day, and you can't take your job for granted."