Re: Rich Robots/MGoStore
I'm sorry to have to bring you this news if you've ordered shirts from MGoStore and haven't gotten them, but: I'm getting a lot of complaints that people have been charged and shirts have not been received. Multiple contact attempts have not been successful.
So:
- If this has happened to you, please let me know and we'll try to fix things.
- I will be switching t-shirt providers to an established company in January.
I'm really sorry for the inconvenience.
November 10th, 2008 at 7:19 PM ^
I can't find the web address to post NEGATIVE ratings for RichRobots.
Anyone??
This is the best way to let everyone know what scum bags they appear to be.
November 10th, 2008 at 7:32 PM ^
took the t-shirt money and fled to Honduras. True story.
November 10th, 2008 at 7:39 PM ^
Until/If we get the web address to post negative comments:
Go to http://www.richrobots.com/?mod=page&pn=contact_us
And let them know we do not appreciate stiffing customers.
I think a few thousand comments may have an impact.
November 10th, 2008 at 7:56 PM ^
I just visited the store... and... Whatever happened to the "In Rod We Trust" shirts??? I didn't see them, and I reallllly want one... It's important that the gospel of RichRod be spread now, more than ever before, so if they've been taken out of the rotation, is there any way they can be put back in?
November 10th, 2008 at 8:51 PM ^
As of like 2 months ago, they were sold out of many sizes of that shirt. I think it may just be because of a lack of demand.
To be honest though, I love the way their fabric feels. Its so nice!
November 10th, 2008 at 9:13 PM ^
Should NOT be true.
There is usually a one-time charge to load each unique design digitally. After that, you can order one or many T-shirts at the same cost.
Old technology used to require (that sounds redundant) that you spend lots of time to set up a new order.
Current technology uses the new fangled computer thingy and can print different T-shirts with different designs, different sizes, etc. one after another.
November 11th, 2008 at 11:09 AM ^
I tried to get the Simpsons version of that before the season, but it was only available in a small. I emailed and was told they'd be coming shortly. This is an awesome shirt that needs to be sold.
November 10th, 2008 at 8:01 PM ^
How do they/you get the rights to use Rodriguez's (and others') images? I've always wondered that.
November 10th, 2008 at 9:56 PM ^
Will - Just talked to my son in Atlanta, he has still not received the shirt yet my credit card bill has been charged and I've paid it. Unhappy since this is for his birthday.
Can we get it to him? If not, can your refund my card please?
Please let me know which option we're taking.
Thanks,
JIM FREIHOFER
416.268.9547
[email protected]
- Hide quoted text -
On 10/21/08, [email protected]
Hi Jim -
I'm looking into this for you right now; I'll get back to you shortly.
Sincerely,
Will Bransdorfer
RichRobots
www.richrobots.com
> Will - I just got my credit card statement and the charge is posted this
> month, but my son tells me he has not received his shirt. Can you please
> confirm shipment?
>
> Kurt Freihofer
> 1107 Doyal Drive
> Roswell, Georgia 30075
>
> Ping me an email to let me know it's been shipped. . . .thanks
>
>
> On 9/28/08, Will Bransdorfer | RichRobots™
>>
>> Hi Jim,
>>
>> Thank you for your interest in RichRobots!
>>
November 10th, 2008 at 10:25 PM ^
Jim, you probably don't want to post your phone number or email address.
November 11th, 2008 at 1:59 AM ^
Nahh he seems sane he won't get shredded like that one guy.
November 11th, 2008 at 9:32 AM ^
Yup, I sure hope that all the Flame Wars (and this post wasn't even controversial -- except to the folks at RichRobots) are not ever converted into physical action against anyone.
But, it is always better to be safe than sorry (now that is quite a cliche).
November 11th, 2008 at 10:27 PM ^
I've set up my printer/fax machine to call him every minute to remind him to edit that and remove his number. Also, I'm jealous of his 416 number.
November 10th, 2008 at 10:36 PM ^
Jim, this sounds like RichRobots is truly incompetent or truly trying to simply cheat people.
You can go on-line to a dozen different sites, order a T-shirt with your unique design, and have it delivered in less than 1 week!
You may want to e-mail your State Attorney General and send a copy to RichRobots.
I did this with AT&T after fighting with them for months over an incorrect bill. Within 2 weeks (of my snail mail in this case) I received a $250 check from AT&T
November 10th, 2008 at 10:29 PM ^
I ordered a shirt back in July (the Grand Rapids shirt, not Mgostore, but...). Initially they said it was out of stock and that I'd receive it in a few weeks. I said ok. My credit card was charged at this point. So a month later, I emailed them because I had not received my shirt...no answer. Continued to email them...no answer. Finally, in early October, I wrote a more nasty email, and this time it went through. They said my previous emails went as spam, I say yeah right. So anyways, after a few pleasant reminders, they finally refunded me in late October and also said that they'd send me my shirt complementary. Still haven't received a shirt of course, although I do have a usps tracking number...which says that it hasn't been sent. I don't think they actually make shirts. They just scam people. Bottom line, never ever deal with richrobots, but if you did order a shirt, you should be able to get your money back in time.
November 10th, 2008 at 11:29 PM ^
I located this site where you can file a "rip off" report. I think it is free.
http://www.ripoffreport.com/user.asp
I encourage everyone to do this if you have been ripped off by RichRobots.
If you don't you are encouraging them and others to continue to rip us off (and rip off Brian of his deserved revenue).
November 11th, 2008 at 10:19 AM ^
I contacted Citi and explained the whole mess of not getting my items and blah blah blah aaaaannndddd..... : "We have issued a conditional credit to
your account and have forwarded the details of your dispute
to the merchant. We will notify you of their response
within 65 days."
65 days...good luck.
November 11th, 2008 at 11:13 AM ^
Also, A friend of mine's cousin runs a company called retro duck that allows you to design your own shirts. A group of us did it on deployment and received the shirts within a couple of weeks.
Just a thought for any enterprising folks out there with artistic ability.
November 11th, 2008 at 11:29 AM ^
Brian, you're probably getting loads of suggestions for vendors, but Threadless rocks. They may be looking for additional revenue streams (hard to tell in this economy) and are fairly close by in Chicago with physical storefronts, as well. Just a thought.
November 11th, 2008 at 11:35 AM ^
Could anyone tell me how to contact Brian? Is his email [email protected]? Thanks.
November 11th, 2008 at 11:39 AM ^
I suggest the "contact" link at the top of the page.
November 11th, 2008 at 11:40 AM ^
His email is mgoblog@gmail
November 11th, 2008 at 12:09 PM ^
Hey All,
I'm addicted to Yelp.com and I created a page for RichRobots, LLC so you can all go give them negative reviews if you want. I listed them in San Diego because that's what the site says, but if anyone has the Grand Rapids location it could be posted that way too.
November 12th, 2008 at 8:28 AM ^
going to get a "Worst State Ever" shirt for a Christmas present??
Dammit, Jim!
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