Is Rich Robots out of business? I know someone who bought some apparel from them and hasn't received her order yet and now she can't find their website either.
Niko Porikos grew up in an NTDP billet home. Cool story.
I think Brian stopped working with them a while ago because people were complaining of the same issue you're talking about. I'm not sure if they're out of business, though.
...and by that, I mean helter-skelter, willy-nilly and putt-putt!
http://mgoblog.com/content/re-rich-robotsmgostore From a previous post from Brian.
Do Something. If it works, do more of it. If it doesn't, do something else.