Hunter Lochmann Out Comment Count

Brian

UM-ND-12[1]

Lochmann on the left

Jim Hackett ain't having it. A "Chief Marketing Officer" who can't even market his own brain effectively is not long for the AD:

"He resigned his position to pursue other opportunities," said Dave Ablauf, Michigan associate athletic director.

Lochmann was the living symbol of Dave Brandon's incompetence, a buzzword-spewing yes man whose only ideas were bad ones. The fact that Brandon hired a CMO whose twitter handle was "LochDogg" for at least a year after he was hired says somethin' about somethin'.

Under Lochmann's watch, Michigan aggressively polluted its gameday experiences with relentless noise, chintzy contests, and above all money-grubbing. Michigan came to be defined by the bad ideas Lochmann rolled out only to quickly reverse course on and bad ideas it was too late to do anything about except lie. Michigan lied about hiring skywriters; they claimed the Cokes-for-tickets thing was a failed "retail activation," which isn't English. Michigan increasingly focused on roping in "families of four from Grand Rapids who go to one game a year," as he told a prominent member of the alumni association, taking the core fanbase for granted.

That fanbase rebelled against his boss thanks in no small part to Lochmann. Ticket sales now hover on the edge of collapse and Michigan Stadium is just another generic sports experience.

The best news of all is that Michigan doesn't know if they're going to bother to replace him. Air would have been more effective at marketing Michigan than Hunter Lochmann was, and less expensive.

Comments

decadoug

December 17th, 2014 at 1:22 PM ^

I am an undergraduate Engineering student at Michigan right now. I'm also a 9 year US Army veteran. I met Hunter last year during the general admission fiasco, and I've been in consistent contact with him since then. I've gotten to know him fairly well since then. He is a good man who cared about Michigan.

So I'm curious, and have a question for everyone attacking him. I've heard a lot about how Dave Brandon micromanaged everything. He would watch film with coach Hoke, and exerted his influence in everything. Yet somehow you all seem to believe that Hunter was solely responsible for all of the ridiculous marketing gimmicks and set the policy on who they were targeting (families of 4 from GR who only come to one game a year). You don't seem to think it's possible that he disagreed with what was being done as well, but tried to do what he could, and do his job. That far from being a yes man,  he registered his disagreement with DB, but was overruled by his boss.

One thing I learned in the Army is that real leaders own what they're doing, even when they're being forced to do it by their superiors, and they don't throw their superiors under the bus, or play the blame game. Hunter was a real leader.

Also, attacking him for his twitter name? Really? I guarantee if we looked at half of your facebook or twitter accounts we would find far worse than a twitter name LochDogg.

I'm glad I got to know Hunter, and I'm sad to see him go.

markusr2007

December 17th, 2014 at 1:38 PM ^

but then if you repeatedly see these ideas overruled by your boss, followed by spectactular train-wreck-like failure of the campaigns, followed by a thoroughly disgusted fan base - one that probably was supersaturated with goodwill in the first place dating back to the Don Canham days, then why would you want that on your resume if you can't influence change?  Why be remotely associated with that failure?  Yes, its the Univ. of Michigan and David Brandon, but there are a lot of great marketing jobs out there that involve building and enhancing brands, not alienating the loyal "customer base" and implementing obvious bad ideas.

Also, it's really more simple than any of that. The reactions above largely stem from his choice of words for the University of Michigan brand and Denard Robinson. This was really unfortunate, and seemingly in alignment with the perception that Lochdogg was rather dismissive of UM athletes in general, and surprisingly unaware (for a marketing professional) about the value and promise of the rest of the Univ. of MIchigan ecosystem (fans, players, alumni, tradition). Great marketing also involves knowing what not to say and what not to do, and letting awesome, genuine things remain awesome and genuine.

growler4

December 17th, 2014 at 3:05 PM ^

Well, I never met Hunter and really don't know if he did his job well or not ... so I'll refrain from making and expressing an opinion. Yet, I wish him well in future endeavors.

It's quite easy for some to attack him personally and for what he might or might not have done as a University employee. It is, after all, the internet where people hide behind user names and enjoy their anonymity while expressing opinions, whether or not they are informed opinions.

wile_e8

December 17th, 2014 at 3:50 PM ^

I'm sure it's possible Lochman was being a good soldier while fighting Brandon on all this stuff, but...

But, for instance, we had a Cadillac display this past year outside of the stadium, two beautiful cars with winged helmets on them, and we were getting some grief from our fans on social media about them. ... We're trying to entertain our fans, so we have a new partner that sponsors a dance contest, so it’s about trying to be smart like that.

I doubt it.

decadoug

December 17th, 2014 at 4:54 PM ^

Picture this, your overbearing, out of touch, micromanaging boss orders you to do something you know is a bad idea. You know you have to do your job, and you love where you work, so you do it even though you know it's a terrible idea. After it blows up, and you have to make a statement about it. You can't throw your boss under the bus, or you get fired, and you make yourself sound irrelevant. So you make a statement about trying to be smart about it, which is probably what you told your boss to begin with. Sort of an I told you so to your boss without being too obvious.

DB clearly wanted to "market the brand" to other than traditional fans. He did it with marketing gimmicks, which Hunter had to implement. They all ended horribly. In many cases, I agree what Hunter said wasn't good, but what was he supposed to say? My boss is an idiot and I told him not to do this.

From what I understand Hunter didn't authorize the Coke for tickets thing. According to some contract the company gets a bunch of tickets it can use for promotions, but it's supposed to clear them with the department first. They didn't clear it and just did it. Again, he doesn't want to throw the sponsors under the bus and lose money from the department. What is he supposed to say? If you wanted to keep your job, what would you say?

I'll tell you one thing Hunter did, after last season and the disastrous general admission policy, Hunter formed a Student Advisory Council. The council was composed of 4 students from each class (freshmen - graduate student) plus 2 from the central student government. We met throughout the season, and Hunter attended our meetings, and that council was the reason student ticket prices were lowered, along with other, mostly student section related fixes.

Hunter cared, and got it. He is the scapegoat for a lot of the BS that has happened and that is unfortunate.

I know you guys don't know me so you don't know what a big deal it is that I'm defending him. As I said I'm an engineering student. I'm not a fan of marketing or business in general. I prefer facts and truth to promotions and advertisements that make emotional appeals. Michigan football is one of the very few things I actually get emotional about. Ask my wife, I get yelled at about it all the time. Hunter has earned my respect and trust. He's not the person that he's being made out to be, and while I have disagreed with some of his decisions, and he is responsible for a small percent of the problems, he is not the problem.

The real problem in my humble opinion is that people are looking for a person to blame for an institutional failure. Michigan's problems don't start with the athletics department. They are much deeper. It's not just Dave Brandon that cared more about money than tradition. Many people have forgotten what Michigan's real tradition is. One of the clearest and least political examples I can give for this it the visceral hatred for passing offenses at Michigan. I hear people constantly complaining and saying that we have to run the ball, we have to play man ball, and Bo would roll over in his grave if we don't run more. All the while forgetting that Michigan was a pioneer in the forward pass:

"...Prior to the advent of the forward pass, football was nothing but a smash-mouth, up-the-gut running mentality. Yost, however, demanded speed and agility, and he demanded it right away. If you stood around at practice, you did not belong on the team. Yost's teachings were precise and calculated down to the second of each practice. If a player missed an assignment on the field, Yost would jump in without pads and run the play first-hand..."

"...

One of Yost's most significant contributions to Michigan and the game in general was his usage of the spiral when the forward pass was implemented in 1906. While other teams were simply trying to "perfect" the two-handed end-over-end basket push, Yost found that by throwing the ball in a spiral, it could be delivered to the intended target faster with more accuracy and at much greater length.

Michigan's new passing game dominated teams across the country over the next decade. The Wolverines became frequent visitors to schools outside of the Midwest, since due to a scheduling squabble, the team did not compete in the conference from 1907-16..."

source: http://www.bigten.org/sports/m-footbl/spec-rel/092607aaa.html

In short, rushing smash mouth manball is not Michigan's tradition.

In general, money, an enormous endowment, etc is not Michigan's tradition.

Michigan's tradition in one word is: Excellence.

In everything we do we should strive for and achieve excellence. If that requires hurry up, spread, passing offenses, then so be it. People are so short sighted, and attacking Hunter is just one more example of it. Until we drop the notion that we have to do things one way because that's the Michigan way, and realize that whatever way is the best way is the Michigan way, and just because we've always done something one way does not make it the best way, then we will not return to our positon as the leaders and the best.

I could go on but I'm afraid this is already TL;DR. But if you did read it thank you.

 

*edited for spelling, sorry I'm an engineering student and this is the longest thing I've written in college.

mgoblue0970

December 17th, 2014 at 9:31 PM ^

I agree what Hunter said wasn't good, but what was he supposed to say? My boss is an idiot and I told him not to do this.
For starters, Hunter was the CMO... the 'C' means chief... which, in the big boy world, ultimately means the buck stops with him. Moreover, absolutely a principled leader says that! Not in those exact words -- there's an art to disagreeing without being disagreeable. I'm guessing you were infantry. The whole thing where orders are followed or people die spiel -- which is fine; infantry wasn't my AFSC (MOS) and I respect they job they do. But the leadership I was taught was that of Deming and Hersey. MacArthur, Doolittle, and Chesty Puller too. Something a little more dynamic than blindly following a bad boss -- especially if your rank/title rates that you are responsible for the organization. Just something to make you go hmmm...

mgoblue0970

December 17th, 2014 at 9:16 PM ^

Here's exhibit A regarding the ire directed at Lochmann...

The athletes are there for four years," Lochmann said, according to SBJ. "At Michigan, it's the Block M that has the infinity and power, not Denard Robinson. Those are fleeting, four-year relationships, but it's the block M that's been there for over 150 years

I appreciate what you are trying to do here from a loyalty and integrity perspective regarding an individual you consider a friend.  But as a vet myself, if you cannot see the multiple levels of failure of leadership in what Lochmann said there, then your troops most likely wanted to frag you.

Good riddance to Hunter!

decadoug

December 17th, 2014 at 11:13 PM ^

Letting former athletes, regardless of how successful dictate anything isn't okay. They are not Michigan. Sure they represented us, and we appreciate them and even love them for it. For me at least though, I don't care who they are, it's not about them. His version is less eloquent but no different than "No man is more important than the Team.." You can argue that he should have phrased it better, but it reads to me the same way, and I agree with him.

mgoblue0970

December 18th, 2014 at 12:04 AM ^

I'm not trying to argue anything. I'm pointing out serious flaws in your defense of your friend. It's cool though, I admire your loyalty to him. You're keeping it real from your perspective and that's rare these days. One of the fundamental parts of being a good leader is you honor the organization's history. Any player is a part of that history -- and I don't think for a second that anyone would think that Denard, in this example, is bigger than the team. That block M that Hunter is referring to just doesn't exist by itself -- poof, it's suddenly there. It's built upon the hard work of everyone who came before Denard, who was there with Denard, and who will come after Denard -- or any one of the thousands of Michigan Men and Women around the world doing really cool stuff that reflects credit upon themselves and the University. And in one fell swoop, Lochmann discounted the above through a very misguided and misunderstood interpretation of "the team the team the team". That's why he's the subject of so much outrage -- not because his twitter handle is something silly (although that is convenient fodder).

yourmom_is_hot

December 17th, 2014 at 1:50 PM ^

While i dont work in marketing, I work in Advertising (which is a function of marketing).  A lot of the marketing initiatives they did these year didn't have any coheasion and seemed like it was just an idea flung up onto a wall.

Yes, the block M is a brand, but what makes it that brand is the legacy of all the great players that have played for the block M.  Failure to recognize and acknowledge that is basically saying "the founding fathers didn't do sh*t for the country".